Travel Experience Advisor — Sales & Planning Pro

AAA - American Automobile Association; Pasadena (CA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Health coverage

401(k) matching

Pension

Tuition assistance

Floating holidays

Job summary

AAA - American Automobile Association is seeking a Travel Consultant to help clients plan and book travel, from domestic getaways to international itineraries. You will build lasting relationships, provide expert advice, and grow a client base through referrals and networking.

The role offers comprehensive training through Auto Club University to develop travel sales, service excellence, and business development skills, with opportunities for career advancement and incentives based on

Qualifications

• High school diploma or equivalent required.
• Strong communication, organizational, and customer service skills.
• Proficiency with Microsoft Office and web-based applications; capable of multitasking in a fast-paced environment.

Responsibilities

• Consult with clients to plan and book domestic and international travel, including cruises, tours, vacation packages, hotels, airfare, car rentals, and travel insurance.
• Create personalized travel experiences tailored to clients’ preferences, budgets, and goals.
• Build long-term client relationships through outstanding service, travel expertise, and ongoing support.
• Grow client base through referrals, networking, and community involvement.
• Stay informed on travel destinations, industry trends, and supplier promotions while meeting sales and service goals.

Skills

Communication skills

Organizational skills

Customer service

Microsoft Office

Web-based applications

Multitasking

Pre-employment screenings

Education

High school diploma

Tools

CRM systems

Job description

AAA - American Automobile Association is seeking a Travel Consultant to help clients plan and book travel, from domestic getaways to international itineraries. You will build lasting relationships, provide expert advice, and grow a client base through referrals and networking.

The role offers comprehensive training through Auto Club University to develop travel sales, service excellence, and business development skills, with opportunities for career advancement and incentives based on