Travel-Driven Retail Shift Supervisor (75% Travel)

MERS / Goodwill; Shawnee (KS); On-site; USD 54,415,000 - 57,859,000; Full time

Benefits offered by this job

Monthly bonus up to $500

Medical benefits

Dental & vision

Life insurance

403(b) retirement

401(a) retirement

PTO accrual

Employee discount

Paid holidays

Flexible schedule

Career growth

Job summary

MERS Missouri Goodwill is seeking an energetic Retail Shift Supervisor to join our Shawnee Store - Mission team. You will supervise staff, deliver superior customer service, and uphold our mission-driven values in daily operations. No degree is required; a HS diploma is preferred.

Retail management experience, leadership, and comfort with registers and inventory software are essential. This full-time, hourly role pays $19.50 per hour with bonus potential up to $500 per month and requires travel

Qualifications

• No degree required; HS diploma/GED preferred.
• 1 year retail management or related Goodwill experience required.
• Excellent interpersonal and communication skills, including customer service and teamwork.
• Leadership skills: decision-making, motivation, goal-setting, problem-solving.
• Comfortable with registers and inventory management software.

Responsibilities

• Supervise, direct, and train assigned staff to perform essential functions.
• Provide superior customer service to ensure donor/shoppers/staff retention and de-escalate issues.
• Coach employees on performance, including discipline when needed.
• Assign daily duties to achieve operational tasks and identify top performers for advancement.
• Safeguard company property and report theft or misconduct.

Skills

Interpersonal communication

Leadership

Customer service

Tech literacy

Education

High School Diploma/GED

Tools

Inventory management software

Scheduling software

Job description

MERS Missouri Goodwill is seeking an energetic Retail Shift Supervisor to join our Shawnee Store - Mission team. You will supervise staff, deliver superior customer service, and uphold our mission-driven values in daily operations. No degree is required; a HS diploma is preferred.

Retail management experience, leadership, and comfort with registers and inventory software are essential. This full-time, hourly role pays $19.50 per hour with bonus potential up to $500 per month and requires travel