Travel Customer Support Specialist | Flexible Schedule

Hjbtravels; Seattle (WA); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Flexible scheduling

Training and ongoing support

Advancement opportunities

Supportive team environment

Job summary

Hjbtravels in Seattle is seeking a reliable Customer Service Representative to support clients in the travel industry. The role offers a flexible schedule and is ideal for individuals who enjoy helping others and communicating clearly.

You will assist customers with travel inquiries, help with bookings, and ensure a positive experience. Training and support are provided, with opportunities for advancement within the travel sector and a collaborative, team-oriented environment.

Qualifications

• Strong verbal and written communication skills.
• Customer service experience preferred, but not required.
• Ability to work independently and manage time effectively.
• Basic computer skills and comfort using online systems.
• Attention to detail and a customer-first mindset.
• Interest in the travel industry is a plus.

Responsibilities

• Handle customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain professional and courteous communication at all times.
• Follow established company processes and service standards.
• Document customer interactions as needed.

Skills

Verbal & written communication

Customer service experience

Time management

Basic computer skills

Attention to detail

Industry interest

Job description

Hjbtravels in Seattle is seeking a reliable Customer Service Representative to support clients in the travel industry. The role offers a flexible schedule and is ideal for individuals who enjoy helping others and communicating clearly.

You will assist customers with travel inquiries, help with bookings, and ensure a positive experience. Training and support are provided, with opportunities for advancement within the travel sector and a collaborative, team-oriented environment.