Travel Customer Care Specialist—Flexible Schedule

Hjbtravels; Northfield (MN); Hybrid; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible scheduling

Job summary

Hjbtravels is seeking a Customer Service Representative to support clients within the travel industry. This role offers a flexible schedule and is ideal for individuals who enjoy helping others and delivering high-quality service.

You will handle travel-related inquiries, assist with bookings, and ensure a positive experience for every client. Strong communication and organizational skills are essential for success.

Qualifications

• Strong verbal and written communication skills.
• Customer service experience preferred, but not required.
• Ability to work independently and manage time effectively.
• Basic computer skills and comfort using online systems.
• Attention to detail and a customer-first mindset.

Responsibilities

• Handle customer inquiries via phone and email
• Assist clients with travel questions, reservations, and general support
• Provide accurate information regarding destinations, policies, and procedures
• Maintain professional and courteous communication at all times
• Follow established company processes and service standards
• Document customer interactions as needed

Skills

Strong verbal communication

Strong written communication

Customer service experience

Time management

Attention to detail

Basic computer skills

Job description

Hjbtravels is seeking a Customer Service Representative to support clients within the travel industry. This role offers a flexible schedule and is ideal for individuals who enjoy helping others and delivering high-quality service.

You will handle travel-related inquiries, assist with bookings, and ensure a positive experience for every client. Strong communication and organizational skills are essential for success.