Travel Customer Care Specialist (Flexible Schedule)

Hjbtravels; Albuquerque (NM); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling options

Training and ongoing support

Opportunities for advancement

Supportive and team-oriented work环境

Job summary

Hjbtravels is seeking a reliable Customer Service Representative to assist clients in the travel industry. The role focuses on handling inquiries via phone and email, supporting the booking process, and ensuring a positive client experience.

The position offers flexible scheduling (part-time or full-time), training and ongoing support, and opportunities for advancement within the travel industry in a supportive, team-oriented environment.

Qualifications

• Strong verbal and written communication skills.
• Customer service experience preferred, but not required.
• Ability to work independently and manage time effectively.
• Basic computer skills and comfort using online systems.
• Attention to detail and a customer-first mindset.
• Interest in the travel industry is a plus.

Responsibilities

• Handle customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain professional and courteous communication at all times.
• Follow established company processes and service standards.
• Document customer interactions as needed.

Skills

Verbal communication

Written communication

Customer service

Independent work

Time management

Basic computer skills

Attention to detail

Travel industry interest

Job description

Hjbtravels is seeking a reliable Customer Service Representative to assist clients in the travel industry. The role focuses on handling inquiries via phone and email, supporting the booking process, and ensuring a positive client experience.

The position offers flexible scheduling (part-time or full-time), training and ongoing support, and opportunities for advancement within the travel industry in a supportive, team-oriented environment.