Travel Customer Service Specialist - Flexible Hours & Growth

Hjbtravels; Portland (ME); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Training and ongoing support

Flexible work options (part time or full time)

Growth opportunities within the travel industry

Supportive and collaborative team environment

Job summary

A travel industry company is seeking a motivated Customer Service Representative to assist clients with travel-related inquiries, booking processes, and ensure a seamless experience. Ideal candidates will have strong communication skills and a desire to learn about travel. This position offers flexibility, training, and opportunities for growth in a supportive team environment, making it perfect for anyone passionate about helping others while exploring the travel sector.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience preferred, but not required.
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online systems.
• Detail-oriented with a positive attitude.
• Interest in travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel planning and reservations.
• Provide accurate information regarding destinations and procedures.
• Maintain professional communication with clients.
• Follow company guidelines and service standards.
• Document interactions and updates.

Skills

Strong communication and interpersonal skills

Customer service experience

Time management

Detail-oriented

Solution-focused attitude

Interest in travel industry

Job description

A travel industry company is seeking a motivated Customer Service Representative to assist clients with travel-related inquiries, booking processes, and ensure a seamless experience. Ideal candidates will have strong communication skills and a desire to learn about travel. This position offers flexibility, training, and opportunities for growth in a supportive team environment, making it perfect for anyone passionate about helping others while exploring the travel sector.