Travel Coordinator & Employee Support Administrator

Serenity-Healthcare-1; Lehi (UT); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Paid Time Off

Job summary

Serenity Healthcare in Lehi, Utah is seeking a Travel Coordinator & Employee Support Administrator to organize corporate travel and provide employee support. This on-site, full-time role reports to the Executive Administrative Manager and requires meticulous coordination and cost-conscious travel planning.

Responsibilities include arranging flights, hotels, and ground transportation; preparing itineraries; enforcing travel policies and budgets; negotiating with vendors; and assisting employees

Qualifications

• 3–5 years of corporate travel coordination experience.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, MS Teams).
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication abilities.
• High level of customer service orientation and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong negotiation skills and ability to meet deadlines under pressure.

Responsibilities

• Arrange flights, accommodations, ground transportation for employees.
• Prepare travel itineraries with flight details, hotel reservations and meeting schedules.
• Ensure adherence to travel policies and budget; track expenses and reconcile invoices.
• Negotiate with vendors to secure competitive rates and favorable terms.
• Serve as primary contact for travelers, providing travel-related support and emergencies.
• Advise employees on visa requirements for international travel.
• Analyze travel data to identify trends and cost-saving opportunities.
• Manage onboarding and cross-functional coordination with HR and IT.

Skills

Organizational skills

Communication skills

Negotiation skills

Customer service

Independent / teamwork

Tools

Word

Excel

Outlook

MS Teams

Job description

Travel Coordinator & Employee Support Administrator

Location: Lehi, UT
Job Type: Full-Time (40 hours) ON-SITE (Not Remote)
Reports To: Executive Administrative Manager

Position Overview

We areseekinga highly organized and detail-oriented Travel Coordinator & Employee Support Administrator to manage corporate travel arrangements and provide exceptional employee support. This role ensures efficient, cost-effective travel solutions whilemaintainingcompliance with company policies and fostering a positive work environment.

Key Responsibilities

Travel Coordination

• Arrange flights, accommodations, ground transportation, and other travellogisticsfor employees.

• Prepare and distribute comprehensive travel itineraries, including flight details, hotel reservations, and meeting schedules.

• Ensure adherence to company travel policies and budget guidelines; track expenses and reconcile invoices.

• Negotiate with vendors (airlines, hotels, etc.) to secure competitive rates and favorable terms.

• Serve as the primary point of contact for travelers,providing assistancewith travel-related inquiries and emergencies.

• Advise employees on visa requirements and necessary documentation for international travel.

• Analyze travel data toidentifytrends and opportunities for cost savings.

Employee Support

• Manage employee onboarding and offboarding processes in collaboration with managers, HR, and IT.

• Oversee PTO approvals and ensure compliance with company policies.

• Develop and implement employee engagement initiatives, including incentive programs, events, and meetings.

• Act as a liaison between employees and management across all locations.

Qualifications & Skills

• Experience: 3–5 years of corporate travel coordination experience, including large-scale events.

• Technical Skills:Proficiencyin Microsoft Office Suite (Word, Excel, Outlook, MS Teams).

• Soft Skills:

• Exceptional organizational skills and attention to detail.

• Strong written and verbal communication abilities.

• High levelof customer service orientation and problem-solving skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Strong negotiation skills and ability to meet deadlines under pressure.

Benefits

• Comprehensive health coverage (Medical, Dental, Vision, Life, Disability).

• Paid Time Off.

Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion ofbackground checksand drug screening.