Travel Coordinator & Employee Support Administrator

Serenity Health Care; Lehi (UT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive health coverage (Medical

Paid Time Off

Job summary

Serenity Healthcare is seeking a highly organized Travel Coordinator & Employee Support Administrator to manage corporate travel and provide employee support at our Lehi, Utah site. This on-site role focuses on cost-effective travel solutions while ensuring policy compliance and a positive work environment.

Responsibilities include arranging flights, accommodations, itineraries, and vendor negotiations; supporting onboarding and employee needs; and analyzing travel data for cost savings in a

Qualifications

• 3–5 years of corporate travel coordination experience, including large-scale events.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, MS Teams).
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication; customer service oriented.

Responsibilities

• Arrange flights, accommodations, ground transportation and other travel logistics for employees.
• Prepare and distribute travel itineraries with flight, hotel and meeting details.
• Ensure adherence to travel policies and budget; track expenses and reconcile invoices.
• Negotiate with vendors to secure competitive rates and favorable terms.
• Serve as primary contact for travelers and assist with travel inquiries and emergencies.
• Advise employees on visa requirements and documentation for international travel.
• Analyze travel data to identify trends and cost-saving opportunities.

Skills

Travel coordination

Vendor negotiation

Customer service

Organizational skills

Written/verbal communication

Tools

Microsoft Office

MS Teams

Excel

Job description

Travel Coordinator & Employee Support Administrator

Location: Lehi, UT
Job Type: Full-Time (40 hours) ON-SITE (Not Remote)
Reports To: Executive Administrative Manager

Position Overview

We areseekinga highly organized and detail-oriented Travel Coordinator & Employee Support Administrator to manage corporate travel arrangements and provide exceptional employee support. This role ensures efficient, cost-effective travel solutions whilemaintainingcompliance with company policies and fostering a positive work environment.

Key Responsibilities

Travel Coordination

• Arrange flights, accommodations, ground transportation, and other travellogisticsfor employees.

• Prepare and distribute comprehensive travel itineraries, including flight details, hotel reservations, and meeting schedules.

• Ensure adherence to company travel policies and budget guidelines; track expenses and reconcile invoices.

• Negotiate with vendors (airlines, hotels, etc.) to secure competitive rates and favorable terms.

• Serve as the primary point of contact for travelers,providing assistancewith travel-related inquiries and emergencies.

• Advise employees on visa requirements and necessary documentation for international travel.

• Analyze travel data toidentifytrends and opportunities for cost savings.

Employee Support

• Manage employee onboarding and offboarding processes in collaboration with managers, HR, and IT.

• Oversee PTO approvals and ensure compliance with company policies.

• Develop and implement employee engagement initiatives, including incentive programs, events, and meetings.

• Act as a liaison between employees and management across all locations.

Qualifications & Skills

• Experience: 3–5 years of corporate travel coordination experience, including large-scale events.

• Technical Skills:Proficiencyin Microsoft Office Suite (Word, Excel, Outlook, MS Teams).

• Soft Skills:

• Exceptional organizational skills and attention to detail.

• Strong written and verbal communication abilities.

• High levelof customer service orientation and problem-solving skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Strong negotiation skills and ability to meet deadlines under pressure.

Benefits

• Comprehensive health coverage (Medical, Dental, Vision, Life, Disability).

• Paid Time Off.

Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion ofbackground checksand drug screening.