Travel Coordinator

FF Global Group; New York (NY); Hybrid; USD 50,000 - 80,000; Full time

Job summary

FF Global Group is seeking a Travel Coordinator to manage end-to-end travel arrangements for our discerning members. The role supports bookings for flights, hotels, transportation, and activities, aiming to optimize cost, convenience, and experience.

The ideal candidate is based in or near New York, NY, with strong logistics and customer service skills, familiar with Sabre or other GDS tools. Remote employment can be considered, in a collaborative, high-performance team setting.

Qualifications

• Proven skills in logistics coordination and travel knowledge.
• Experience in Travel Management, including monitoring bookings and handling last-minute changes.
• Strong Customer Service and Communication skills, with the ability to respond promptly and professionally.
• High level of organization and attention to detail, able to manage multiple requests and deadlines.

Responsibilities

• Manage end-to-end travel arrangements for members, including flights, accommodations, ground transportation and activities.
• Respond to member inquiries and provide tailored recommendations aligned with bespoke service standards.
• Track itineraries and changes; resolve disruptions promptly.
• Research destinations and monitor travel advisories; support development of new experiences.

Skills

Logistics coordination

Travel management

Customer service

Communication

Organization & detail orientation

Sabre / GDS

Destinations & airlines knowledge

Executive assistant experience

Hospitality trends

Education

Relevant degree or equivalent experience

Tools

Sabre GDS

Job description

Company Description

FF Global Group is a membership based bespoke travel and lifestyle management agency focused on delivering highly personalized experiences for high net worth families and individuals. The company designs tailored itineraries, exclusive access, and curated services for a discerning global clientele. Team members join a growing, creative environment that values attention to detail, service excellence, and innovation in luxury travel.

Role Description

The Travel Coordinator is a full-time role. Ideally based in New York, NY but remote employment can be considered. This role is responsible for managing end-to-end travel arrangements for members, including booking flights, accommodations, ground transportation, and activities while optimizing for cost, convenience, and experience. The Travel Coordinator will respond to member inquiries, assist with travel logistics, and provide tailored recommendations that align with FF Global Group’s bespoke service standards. Day-to-day tasks include coordinating travel arrangements, tracking itineraries and changes, resolving issues or disruptions promptly, and coordinating with internal teams and external partners. The role also involves researching destinations, monitoring travel advisories, and supporting the development of new travel experiences and hospitality offerings.

Qualifications

• Proven skills in logistics coordination and travel knowledge, including managing complex, multi-stop itineraries.
• Experience in Travel Management, such as monitoring bookings, handling last-minute changes, and optimizing travel logistics.
• Strong Customer Service and Communication skills, with the ability to build trust and respond promptly and professionally to member needs.
• High level of organization, attention to detail, and ability to manage multiple requests and deadlines simultaneously.
• Familiarity with booking tools, GDS platforms (Sabre), or online travel systems is preferred but not requirement.
• Knowledge of global destinations, airlines, and hospitality trends is highly beneficial.
• Ability to work on-site in New York, NY (preferred but not requirement), and collaborate effectively with a small, high-performing team.
• Previous experience in an executive assistant role, luxury travel, hospitality, or lifestyle management and a relevant degree or equivalent work experience are advantageous.