Group Travel Coordinator - WFH

Believeadvertising; Town of Texas (WI); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Employee travel discounts

Preferred partner rates

Paid time off

Job summary

Believeadvertising is seeking a Group Travel Coordinator to plan and manage travel for corporate and leisure groups from home.

You will coordinate flights, hotels, ground transport and activities, build itineraries, and communicate with clients and suppliers to ensure smooth departures and post-trip follow-up.

WFH-friendly role with potential flexible hours and opportunities to grow in large-scale event programs.

Qualifications

• 1+ years experience in travel coordination, hospitality, events, or related admin/customer service.
• Strong organizational skills with ability to manage multiple bookings and deadlines.
• Excellent verbal and written communication and negotiation abilities.
• Detail-oriented with problem-solving under time pressure.
• Basic computer skills (MS Office, email, internet research); familiarity with booking tools is a plus.
• Willingness to work flexible hours for group departures and time zones.

Responsibilities

• Coordinate end-to-end group travel logistics including flights, accommodations, ground transportation and activities.
• Prepare and manage group contracts, rooming lists, payment schedules and invoices.
• Negotiate group rates with hotels, carriers and local suppliers.
• Build itineraries and passenger manifests; verify booking accuracy and policy compliance.
• Monitor bookings, address schedule changes, troubleshoot issues.
• Maintain records of reservations, deposits, cancellations and refunds.
• Communicate with clients, vendors and internal teams to confirm requirements and resolve questions.
• Support on-site coordination or remote check-ins for departures and events.
• Assist with post-trip reconciliation and feedback collection.

Skills

Group travel coordination

Negotiation

Communication

Organizational skills

Problem-solving

Tools

Excel

Word

Email

Booking tools

Reservation systems

Job description

About the job Group Travel Coordinator - WFH

About the role

As a Group Travel Coordinator, you will plan, organize and manage travel arrangements for groups of varying sizes from small corporate teams to large leisure or event groups. Youll coordinate logistics across flights, hotels, ground transportation and activities, act as the primary point of contact for clients and vendors, and ensure travel programs run smoothly from reservation through departure and post-trip follow up.

Key responsibilities

Coordinate end-to-end group travel logistics including flights, accommodations, ground transportation, transfers and activities.

Prepare and manage group contracts, rooming lists, payment schedules and invoices.

Negotiate and secure group rates and terms with hotels, carriers, and local suppliers.

Build detailed itineraries and passenger manifests; verify booking accuracy and policy compliance.

Monitor group bookings, proactively address schedule changes, and troubleshoot issues before and during travel.

Maintain accurate records of reservations, deposits, cancellations and refunds.

Communicate clearly and promptly with clients, vendors and internal teams to confirm requirements and resolve questions.

Support on-site coordination or remote check-ins for departures/arrivals and group events as needed.

Assist with post-trip reconciliation and feedback collection to identify improvements.

Requirements

1+ years experience in travel coordination, hospitality, events, or a closely related administrative/customer service role preferred.

Strong organizational skills with the ability to manage multiple bookings and deadlines simultaneously.

Excellent verbal and written communication and negotiation abilities.

Detail-oriented mindset and proven problem-solving skills under time pressure.

Basic computer skills required (Microsoft Office especially Excel and Word email, internet research; familiarity with online booking tools or reservation systems is an advantage).

Comfortable working flexible hours on occasion to support group departures, arrivals or vendor time zones.

Professional, client-focused approach and ability to build rapport with diverse stakeholders.

Competitive compensation with opportunities for performance-based incentives.

Flexible work arrangements may be available depending on company policy.

Career progression and exposure to large-scale event and travel programs.

Supportive team culture and access to industry tools and supplier networks.

Employee travel discounts and preferred partner rates, plus standard benefits where offered (paid time off, health coverage, etc., subject to company policy).