Guest Experience Travel Advisor

Hopesglobalgetaways; Bentonville (AR); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Remote work flexibility

Flexible scheduling options

Training and onboarding program

Ongoing coaching and mentorship

Professional growth opportunities

Travel discounts

Job summary

Hopesglobalgetaways is expanding its virtual team and seeking a Guest Experience Travel Advisor to assist travelers through planning, coordination, and personalized support. This remote role emphasizes organized, people-oriented individuals who can deliver seamless vacation experiences.

You will work in a flexible remote environment with training, coaching, and opportunities for growth in travel-related services.

Qualifications

• Strong communication and interpersonal skills
• Customer-focused mindset with a passion for helping others
• Excellent organizational and time-management abilities
• Ability to manage multiple tasks while maintaining accuracy
• Comfortable working with web-based systems and digital tools
• Strong attention to detail and problem-solving skills
• Self-starter capable of working independently
• Reliable internet access and basic computer knowledge
• Must be 18 years of age or older
• Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other approved regions

Responsibilities

• Connect with travelers to understand their vacation preferences, interests, and goals
• Assist with exploring destinations, resorts, cruises, tours, and travel experiences
• Provide helpful recommendations and information tailored to client needs
• Coordinate travel arrangements and support itinerary development
• Share reservation details, travel documents, schedules, and important trip updates
• Assist with travel modifications, special requests, and service-related inquiries
• Monitor upcoming trips and help ensure arrangements are completed accurately
• Maintain organized client records and documentation within company platforms
• Utilize approved resources and supplier information to support travel planning
• Participate in training programs and ongoing educational opportunities

Job description

Inspire Memorable Journeys While Working Remotely

We are growing our virtual team and seeking enthusiastic individuals who enjoy helping others, building relationships, and delivering exceptional service. As a Guest Experience Travel Advisor, you'll assist travelers throughout the planning process by offering personalized support, coordinating travel details, and helping create seamless vacation experiences.

This opportunity is ideal for individuals who are organized, people-oriented, and excited to work in a flexible remote environment where customer satisfaction is a top priority.

Primary Responsibilities

• Connect with travelers to understand their vacation preferences, interests, and goals
• Assist with exploring destinations, resorts, cruises, tours, and travel experiences
• Provide helpful recommendations and information tailored to client needs
• Coordinate travel arrangements and support itinerary development
• Share reservation details, travel documents, schedules, and important trip updates
• Assist with travel modifications, special requests, and service-related inquiries
• Monitor upcoming trips and help ensure arrangements are completed accurately
• Maintain organized client records and documentation within company platforms
• Utilize approved resources and supplier information to support travel planning
• Participate in training programs and ongoing educational opportunities

What We Offer

• Remote work flexibility
• Adjustable scheduling options
• Complete training and onboarding program
• Ongoing coaching and mentorship
• Opportunities for professional growth and advancement
• Performance-based recognition and incentive programs
• Travel discounts and industry-related perks
• Supportive and collaborative team environment
• Access to continuing education and development resources

Qualifications

• Strong communication and interpersonal skills
• Customer-focused mindset with a passion for helping others
• Excellent organizational and time-management abilities
• Ability to manage multiple tasks while maintaining accuracy
• Comfortable working with web-based systems and digital tools
• Strong attention to detail and problem-solving skills
• Self-starter capable of working independently
• Reliable internet access and basic computer knowledge
• Must be 18 years of age or older
• Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other approved regions

Ideal Candidate Profile

Successful candidates often:

• Enjoy creating positive experiences for others
• Build rapport easily through professional communication
• Stay organized in a fast-paced environment
• Adapt well to changing priorities and traveler needs
• Demonstrate accountability and strong follow-through
• Have an interest in travel, hospitality, tourism, customer engagement, guest services, or remote career opportunities