Travel Assistant

atlasadvisors; Washington (District of Columbia); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

401(k) retirement plan

Full medical care benefits package

Training and professional development

Company-provided life insurance

Short-term & long-term disability

Paid time off

Job summary

Atlas Advisors, LLC is seeking two Travel Assistants to support the U.S. International Development Finance Corporation's official travel program.

The Travel Assistant will provide travel administration and traveler support for domestic and international official travel, including travel counseling, travel authorization support, voucher review, Government travel charge card support, reconciliation, reporting, audit coordination, and liaison services.

Qualifications

• US citizenship and ability to obtain Public Trust clearance.
• High school diploma or equivalent.
• Four years of relevant work experience in travel operations.
• At least three years supporting official travel, vouchers, authorizations, or travel card programs.
• Experience reviewing travel authorizations, vouchers, receipts, invoices, and expense documentation.
• Experience with travel management systems, financial systems, and Microsoft Office applications, especially Excel.
• Strong customer service and the ability to clearly explain policy requirements to travelers and stakeholders.
• Ability to handle sensitive financial, travel, and personally identifiable information with discretion and accuracy.

Responsibilities

• Provide guidance on official travel requirements, allowable expenses, documentation requirements, travel card use, travel authorizations, vouchers, and reimbursement procedures.
• Assist travelers with preparing and submitting travel authorizations in the DFC designated travel management system.
• Review travel authorizations for completeness, appropriate routing, required justification, estimated costs, and compliance with DFC travel policy.
• Identify missing information, discrepancies, unsupported expenses, or policy concerns and notify the appropriate traveler or DFC official.
• Coordinate with DFC's travel management company, travel agency, or other authorized travel service provider.
• Assist travelers with itinerary disruptions, emergency travel issues, cancellations, exchanges, unused tickets, and other travel related concerns.
• Review travel vouchers and supporting documentation for accuracy, completeness, proper authorization, allowable expenses, required receipts, and compliance with applicable regulations and DFC policy.
• Verify that voucher expenses contain adequate justification to support reimbursement.
• Ensure vouchers follow the appropriate approval process and claimed costs align with approved travel authorizations and supporting documentation.
• Communicate required corrections, additional documentation requirements, disallowed expenses, and traveler liability for incomplete or impermissible claims.
• Monitor Government travel charge card utilization for official travel expenses.
• Advise travelers on Government travel charge card requirements, exemptions, and restrictions.
• Support travel charge cardholder training and provide guidance on applicable statutory and policy requirements.
• Identify potential misuse, delinquency risks, unauthorized charges, or reconciliation discrepancies and refer them to the appropriate DFC official.
• Reconcile centrally billed travel expenses with travel authorizations, vouchers, invoices, and supporting records.
• Correlate travel data with documentation required for audits, reconciliation, and financial controls.
• Serve as a liaison with DFC's travel charge card provider, travel management company, travel agency, and travel auditors.
• Prepare travel reports, status trackers, reconciliation reports, audit support files, and management information.
• Track incomplete vouchers, pending reconciliations, unused tickets, disputed charges, and unresolved traveler inquiries.
• Escalate time sensitive or high risk discrepancies to the designated DFC official.

Skills

Strong customer service

Policy explanation

Discretion with sensitive information

Education

High school diploma or equivalent

Associate's or bachelor's degree in business administration, finance, travel management, accounting, or related discipline

Tools

Travel management systems

Microsoft Excel

MS Office

Job description

Atlas Advisors, LLC is seeking two Travel Assistants to support the U.S. International Development Finance Corporation's (DFC) official travel program. The Travel Assistant will provide travel administration and traveler support for domestic and international official travel, including travel counseling, travel authorization support, voucher review, Government travel charge card support, reconciliation, reporting, audit coordination, and liaison services. This position is contingent on contract award.

WORK LOCATION

This is a full time, onsite position at the U.S. International Development Finance Corporation headquarters in Washington, DC. Remote and hybrid work are not available for this position.

KEY RESPONSIBILITIES

• Provide travelers with guidance on official travel requirements, allowable expenses, documentation requirements, travel card use, travel authorizations, vouchers, and reimbursement procedures.
• Assist travelers with preparing and submitting travel authorizations in the DFC designated travel management system.
• Review travel authorizations for completeness, appropriate routing, required justification, estimated costs, and compliance with DFC travel policy.
• Identify missing information, discrepancies, unsupported expenses, or policy concerns and notify the appropriate traveler or DFC official.
• Coordinate with DFC's travel management company, travel agency, or other authorized travel service provider.
• Assist travelers with itinerary disruptions, emergency travel issues, cancellations, exchanges, unused tickets, and other travel related concerns.
• Review travel vouchers and supporting documentation for accuracy, completeness, proper authorization, allowable expenses, required receipts, and compliance with applicable regulations and DFC policy.
• Verify that voucher expenses contain adequate justification to support reimbursement.
• Ensure vouchers follow the appropriate approval process and claimed costs align with approved travel authorizations and supporting documentation.
• Communicate required corrections, additional documentation requirements, disallowed expenses, and traveler liability for incomplete or impermissible claims.
• Monitor Government travel charge card utilization for official travel expenses.
• Advise travelers on Government travel charge card requirements, exemptions, and restrictions.
• Support travel charge cardholder training and provide guidance on applicable statutory and policy requirements.
• Identify potential misuse, delinquency risks, unauthorized charges, or reconciliation discrepancies and refer them to the appropriate DFC official.
• Reconcile centrally billed travel expenses with travel authorizations, vouchers, invoices, and supporting records.
• Correlate travel data with documentation required for audits, reconciliation, and financial controls.
• Serve as a liaison with DFC's travel charge card provider, travel management company, travel agency, and travel auditors.
• Prepare travel reports, status trackers, reconciliation reports, audit support files, and management information.
• Track incomplete vouchers, pending reconciliations, unused tickets, disputed charges, and unresolved traveler inquiries.
• Escalate time sensitive or high risk discrepancies to the designated DFC official.

QUALIFICATIONS

• Required United States citizenship, able to obtain and maintain a Public Trust clearance.
• High school diploma or equivalent.
• Four years of experience working in the field or a related area.
• At least three years of progressively responsible experience supporting official travel, travel operations, travel vouchers, travel authorizations, travel card programs, expense reimbursement, or comparable travel management functions.
• Experience reviewing travel authorizations, vouchers, receipts, invoices, and expense documentation.
• Experience with travel management systems, financial systems, and Microsoft Office applications, especially Excel.
• Strong customer service skills and the ability to clearly explain policy requirements to travelers and stakeholders.
• Ability to handle sensitive financial, travel, and personally identifiable information with discretion and accuracy.
• Desired Experience working in an executive or C suite level office setting.
• Associate's or bachelor's degree in business administration, finance, travel management, accounting, or a related discipline.
• Knowledge of federal travel policies and procedures, including experience applying the Federal Travel Regulation or comparable government travel rules.

COMPENSATION AND BENEFITS

• Competitive salary commensurate with experience.
• 401(k) retirement plan.
• Full medical care benefits package.
• Training and professional development.
• Company-provided life insurance.
• Short-term & long-term disability.
• Paid time off.