Travel Assistant

Remotetravelcareers; Portland (OR); Remote; USD 30,000 - 42,000; Full time

Job summary

A remote travel assistance company is looking for a Travel Assistant to help clients with bookings and travel queries. The ideal candidate should possess strong communication skills and be comfortable using online systems. Responsibilities include assisting with flight and hotel bookings, providing customer support through various channels, and ensuring reservation accuracy. This role can be full-time or part-time, making it flexible for different schedules.

Qualifications

• Strong communication and customer service skills required.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly and helpful attitude towards customers.
• Hospitality experience is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide support through phone, email, or chat.
• Answer travel questions and guide customers effectively.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication skills

Customer service skills

Organizational skills

Computer proficiency

Friendly and patient

Hospitality experience (nice to have)

Job description

We are seeking a remote Travel Assistant to support clients with bookings, travel details, and customer questions. Your role will be to provide helpful, friendly support so customers feel confident about their trips.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type

• Remote — Full-time or Part-time