Travel Assistant

Remotetravelcareers; Pittsburgh (Allegheny County); Remote; USD 35,000 - 50,000; Full time

Job summary

A remote travel services company is seeking a Travel Assistant to support clients with bookings, travel details, and customer questions. The role involves assisting customers with their travel reservations, providing support via phone or chat, and ensuring all details are accurate. Ideal candidates will have strong communication skills and a friendly demeanor for effective customer service. This position can be full-time or part-time, allowing for flexible work hours.

Qualifications

• Must be friendly, helpful, and patient with customers.
• Comfortable using computers and online booking systems.
• Previous experience in customer service or hospitality is a plus.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication skills

Customer service skills

Organizational skills

Friendly demeanor

Job description

We are seeking a remote Travel Assistant to support clients with bookings, travel details, and customer questions. Your role will be to provide helpful, friendly support so customers feel confident about their trips.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type

• Remote — Full-time or Part-time