Travel Assistant

Remotetravelcareers; Kansas City (MO); Remote; USD 35,000 - 50,000; Full time

Job summary

A remote travel services company is seeking a Travel Assistant to help clients with bookings, travel inquiries, and provide friendly support. In this role, you'll assist customers with booking flights and hotels and answering travel questions. Strong communication and customer service skills are essential. This flexible position is available for both full-time and part-time work, making it an excellent opportunity for those who desire a remote work environment.

Qualifications

• Excellent verbal and written communication skills.
• Experience with customer service roles is beneficial but not mandatory.
• Ability to use computers and online booking platforms effectively.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide friendly support via phone, email, or chat.
• Update reservations accurately and confirm details.
• Guide customers with basic travel questions.
• Support daily travel service operations.

Skills

Strong communication skills

Customer service skills

Organizational skills

Proficiency with online booking systems

Job description

We are seeking a remote Travel Assistant to support clients with bookings, travel details, and customer questions. Your role will be to provide helpful, friendly support so customers feel confident about their trips.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type

• Remote — Full-time or Part-time