Travel Assistant

Remotetravelcareers; Denver (CO); Remote; USD 38,000 - 60,000; Full time

Job summary

A travel assistance company is seeking a remote Travel Assistant to provide valuable support to clients regarding their bookings and travel inquiries. In this role, you will assist customers with flight and hotel bookings while ensuring they receive friendly and clear communication. Ideal candidates will have strong communication skills and a knack for customer service, while previous experience in hospitality is a bonus. This position can be either full-time or part-time, offering flexibility in a remote working environment.

Qualifications

• Strong communication and customer service skills required.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through multiple channels.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication skills

Customer service skills

Organizational skills

Detail-oriented

Friendly and patient

Patient and friendly

Tools

Online booking systems

Job description

We are seeking a remote Travel Assistant to support clients with bookings, travel details, and customer questions. Your role will be to provide helpful, friendly support so customers feel confident about their trips.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type

• Remote — Full-time or Part-time