Travel AR & Refunds Specialist

ATR International; Glen Allen (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

Connexions Loyalty seeks a Travel Accounting Clerk to manage Accounts Receivable tasks within the Travel Business segment. You will process refunds, review service center tickets, and ensure accurate daily redemptions while interacting with internal fulfillment resources and help desk agents.

The role requires at least 2 years in a detail‑oriented environment (Billing, AP, or AR) and strong data management skills.

Qualifications

• 2 years of experience in billing, AP, or AR.
• Experience handling high volume tickets and client correspondence.
• Ability to monitor and research open receivables and support tickets to meet KPIs.
• Strong time management and communication skills.

Responsibilities

• Support processing of daily refunds and review service center tickets to ensure accurate daily redemptions.
• Assist in monitoring open receivables and support tickets to meet KPIs.
• Perform weekly and monthly reconciliation and invoice review and generate departmental reports.
• Prepare client reports for internal and external individuals in a timely manner.

Skills

Accounts Receivable

Data analysis

Customer service

Time management

Communication

Job description

Connexions Loyalty seeks a Travel Accounting Clerk to manage Accounts Receivable tasks within the Travel Business segment. You will process refunds, review service center tickets, and ensure accurate daily redemptions while interacting with internal fulfillment resources and help desk agents.

The role requires at least 2 years in a detail‑oriented environment (Billing, AP, or AR) and strong data management skills.