Travel and Expense Associate

7 Brew Coffee; Springdale (AR); On-site; USD 52,000 - 70,000; Full time

Job summary

7 Brew Coffee is seeking an Associate, Travel and Expense to own employee travel, expense reporting, and reimbursements across the organization. You will review submissions, ensure policy compliance, and support audit-ready documentation.

The role partners with Finance, HR, and Operations to standardize processes, improve accuracy, and scale travel and expense programs, including Concur configurations and supplier negotiations.

Qualifications

• 2+ years of experience in expense management or related field.

Responsibilities

• Own day-to-day administration of employee expense reports and reimbursements.

Skills

Expense management

Accounts payable

Travel administration

Finance operations

Payroll support

Confidential data handling

Time management

Written & verbal communication

Tools

Microsoft Excel

Google Sheets

Job description

7 Brew is a rapidly expanding drive-through beverage experience with over 850+ locations across 38 states in the U.S. We are one of the fastest-growing QSR brands in the world, with plans to open more domestic locations in 2026.

We're passionate about crafting delicious and unique beverages while providing a fast and friendly customer experience. We believe in creating a vibrant and energetic work environment where our team members can thrive and grow.

Our mission is to cultivate kindness one tasty drink at a time.

WHAT’S BREWING IN THIS ROLE...

As the Associate, Travel and Expense, you’ll help build and own the processes that make employee travel, expense reporting, and out-of-pocket reimbursements simple, compliant, and efficient across 7 Brew.

This role will serve as a key resource for employees, managers, Finance, and Human Resources; supporting expense-report review, reimbursement administration, policy guidance, and travel-program operations. You’ll bring structure and accountability to a growing area of the business by identifying process gaps, recommending improvements, and helping establish scalable standards.

You’ll also support the development and administration of 7 Brew’s travel programs, including preferred hotel and airline partnerships, negotiated rates, and Concur configuration. This is a highly cross-functional role for someone who is detail-oriented, service-minded, and comfortable communicating clear processes across a fast-growing organization.

THE FLAVOR YOU ADD...

Expense Report & Reimbursement Administration

• Own the day-to-day administration of employee expense reports and out-of-pocket reimbursement requests.


• Review expense reports for accuracy, completeness, required documentation, appropriate approvals, and compliance with company policy.


• Partner with managers to support timely review and approval of employee expense submissions.


• Resolve employee questions, missing information, discrepancies, and reimbursement issues in a timely and professional manner.


• Maintain accurate records and documentation to support audit readiness, reporting, and financial controls.


• Identify recurring issues or trends and recommend practical solutions to improve accuracy and reduce rework.

Expense Policy & Process Improvement

• Serve as a subject-matter resource for 7 Brew’s expense and travel policies.


• Evaluate existing policies and processes; identify opportunities to improve clarity, compliance, employee experience, and operational efficiency.


• Recommend and help implement policy updates, approval workflows, documentation requirements, and process enhancements.


• Develop clear process documentation, training materials, and frequently asked questions for employees and managers.


• Communicate policy changes and process expectations across the organization in a clear, consistent, and approachable way.

Travel Program Administration

• Support the development, implementation, and ongoing administration of 7 Brew’s corporate travel program.


• Manage relationships and program details (incl negotiated rates) with travel partners, including hotels, airlines, rental cars, etc.


• Support the configuration and ongoing administration of travel and expense processes in Concur.


• Monitor travel-program utilization, compliance, and employee feedback; recommend improvements as the program evolves.


• Partner with Finance, Human Resources, Procurement, and external vendors to ensure travel programs support business needs and provide a positive employee experience.

Cross-Functional Partnership & Communication

• Maintain a close working relationship with Human Resources to support relocation, employee mobility, policy interpretation, and related employee experience needs.


• Partner with Payroll, Accounts Payable, Finance, and People teams to ensure accurate and timely reimbursements.


• Collaborate with leaders and employees across the organization to address questions, surface risks, and improve adoption of expense and travel processes.


• Provide timely updates to stakeholders on program changes, policy expectations, and process improvements.


• Support reporting and analysis related to expense activity, reimbursement trends, travel spend, and program compliance.

MUST-HAVE INGREDIENTS...

• 2+ years of experience in expense management, accounts payable, travel administration, finance operations, payroll support, or a related field.


• Experience reviewing employee expense reports, reimbursements, invoices, or other financial transactions for accuracy and policy compliance.


• Strong attention to detail and the ability to manage confidential and sensitive information with discretion.


• Strong organizational and time-management skills, with the ability to manage multiple priorities and deadlines.


• Clear written and verbal communication skills, including the ability to explain policies and processes to a broad range of employees.


• Strong problem-solving skills and a process-improvement mindset.


• Ability to build effective working relationships across Finance, Human Resources, Payroll, and Operations.


• Proficiency with Microsoft Excel or Google Sheets and comfort learning financial and travel-management systems.

BONUS...

• Experience with AMEX GBT and Concur or another travel and expense-management platform.


• Experience supporting corporate travel programs, including preferred hotel, airline, and rental-car partnerships.


• Experience in a high-growth, multi-location retail, restaurant, hospitality, or franchise environment.


• Experience supporting relocation or employee mobility processes.


• Familiarity with expense policy development, financial controls, and audit requirements.


• Experience working with ERP, accounts payable, procurement, or payroll systems.

Why Join 7 Brew?

At 7 Brew, you’ll be part of one of the fastest-growing QSR brands in the U.S. We offer opportunities for career development, a supportive team culture, and the chance to make a difference while having fun at work.

If you’re excited to join a team that values kindness, speed, and great drinks, we’d love to hear from you!