Manager, Gift Card Accounting

7 Brew Coffee; Springdale (AR); On-site; USD 90,000 - 120,000; Full time

Job summary

7 Brew Coffee is seeking a Manager, Gift Card Accounting to lead the accounting and financial reporting for the gift card program. You will own journal entries, revenue recognition, breakage, settlements, and monthly close, while coordinating with internal teams and processors to ensure accurate data flow and timely reporting.

You will drive budgeting and forecasting for the gift card segment, develop internal statements for management, and partner with Tax, Treasury, and Risk to maintain

Qualifications

• Bachelor’s degree in accounting or related field.
• Minimum five years of accounting/financial reporting experience.
• Experience with gift card/stored value accounting and internal statements.
• Experience with budgeting/forecasting and ERP software; NetSuite preferred.
• Proficiency with Excel and ability to analyze large data sets.

Responsibilities

• Record journal entries for activations, reloads, fees, and redemptions while ensuring multi-source accuracy.
• Prepare internal financial statements and support period-end close processes.
• Reconcile processor files, remittances, settlements, and ERP data with accuracy.
• Lead settlement efforts and franchisee support related to gift card activity.
• Coordinate data flow with processors and maintain controls for audit readiness.

Skills

Journal entries

Revenue accounting

Financial reporting

Budgeting

Forecasting

Gift card program

Education

Bachelor’s degree in accounting

Tools

NetSuite

ERP systems

Microsoft Excel

Job description

7 Brew is a rapidly expanding drive-thru beverage experience with more than 840 locations across 38 U.S. states and plans for further domestic growth in 2026.

We craft unique beverages, deliver fast and friendly service, and foster an energetic workplace where team members thrive.

Our mission is to cultivate kindness with one tasty drink at a time. We create meaningful connections through positive energy, warmth, and care for every person we serve daily.

WHAT'S BREWING IN THIS ROLE...

The Manager, Gift Card Accounting is a key member of the Gift Card team responsible for leading the accounting and financial reporting of the gift card issuing function, keeping its internal financial statements accurate, complete, and well controlled. In this role, you'll oversee everything that flows into those statements - from day-to-day journal entries and revenue recognition/breakage to expense accounting, sales reconciliations, and settlement activity.

You'll work closely with internal teams and external partners to make sure gift card activity is recorded accurately and the program's financial picture is timely and well understood, while also playing a lead role in the annual budgeting and forecasting process. The ideal candidate is detail-oriented, analytical, highly organized, and comfortable owning a full set of internal financial statements in a fast-growing environment.

THE FLAVOR YOU ADD...

Financial Statements, Budgeting & Forecasting

• Calculate and record revenues, expenses, assets, and liabilities to develop accurate internal financial statements for the gift card issuing segment.
• Develop and distribute internal financial statements for management and stakeholders, and answer related questions.
• Support period-end close activities, including liability rollforwards, flux analysis, and management reporting.
• Prepare supporting schedules for Accounting, Finance, Treasury, management, and auditors.
• Support the annual budgeting process, reconcile monthly actuals to budget, and maintain a rolling forecast based on inputs from the business team.

Journal Entries — Revenue, Expense, Asset & Liability Accounting

• Record journal entries for gift card activations, reloads, fees, redemptions, remittances, settlements, and related activity, accounting for sales originating from multiple sources and channels.
• Manage accounting for activations across various channels, including third-party retail and other emerging gift card sales channels.
• Manage revenue recognition and breakage; review third-party calculations and support for completeness and accuracy.
• Prepare approved breakage entries and true-ups, maintaining support for calculations, assumptions, and review.
• Partner with Technical Accounting and Finance leadership to evaluate breakage trends, changes in estimate, and related accounting impacts.
• Recognize gift card-related expense based on redemption patterns and expected cost behavior.
• Track and book gift card production expenses.
• Account for gift card marketing expenses.
• Account for staffing and G&A expenses related to the gift card program.
• Coordinate to ensure proper and accurate data flow from the gift card processor to related reporting and analysis platforms.

Reconciliations & Resolution

• Reconcile gift card activity to processor files and reporting, bank remittances, settlement statements, and the ERP.
• Reconcile sales commissions and discounts to remittance activity, tying payment and settlement amounts to processor reporting.
• Reconcile sales-related expenses and provide oversight of payment for those expenses.
• Reconcile third-party retail gift card remittances to gift card processor activations and settlement reporting, and research and resolve any variances.
• Research and resolve processor discrepancies, timing differences, settlement variances, fee discrepancies, unapplied activity, and other reconciling items.
• Partner with internal teams and processors to resolve gift-card questions and data issues; maintain supporting documentation.

Settlement & Franchisee Support

• Lead gift card settlement efforts, including calculation and oversight of funds movement and settlement amounts.
• Serve as the primary point of contact for franchisee questions and escalations related to settlement and funds movement.
• Support franchisees in reconciling their gift card activity.
• Partner closely with Accounts Receivable on gift card-related invoicing, serving as the liaison between gift card activity data and the amounts invoiced.
• Coordinate with Customer Care on gift card-related activity.
• Support tax calculations and reporting implications related to the gift card disregarded entity, partnering with the Tax team as needed.
• Support fraud mitigation and risk management strategies, bringing an accounting lens to measuring and recording losses related to gift card fraud.
• Work closely with the Gift Card program lead to support implementation of new gift card programs, sales channels, processor changes, promotions, and system integrations.
• Develop and maintain internal controls over gift card journal entries, reconciliations, and reporting, and support audit-ready documentation and other accounting, reporting, or administrative projects as needed.

MUST-HAVE INGREDIENTS...

• Bachelor’s degree in accounting or a related field required.
• Minimum of five years of experience in accounting, financial reporting, revenue accounting, gift card/stored value accounting, or a related function required; prior ownership of a full set of internal financial statements strongly preferred.
• Experience preparing journal entries, internal financial statements, and balance sheet reconciliations required.
• Experience working with accounting, ERP, or reconciliation software required; NetSuite experience preferred.
• Experience with budgeting, forecasting, and actuals-to-budget reporting preferred.
• Exposure to tax concepts (e.g., disregarded entities) or willingness to partner closely with a Tax team preferred.
• Experience working with large data sets, third-party processor reports, remittance files, or payment activity preferred.
• Proficiency with Microsoft Excel and general office software.
• Strong attention to detail and demonstrated commitment to accuracy.
• Ability to research discrepancies and independently work toward resolution.
• Ability to review externally prepared analyses, assess reasonableness of assumptions, and translate conclusions into accurate journal entries and financial statements.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Professional and confident communication skills when working with internal teams, franchisees, external processors, third-party service providers, and business partners.
• Collaborative mindset and willingness to work across departments, including Tax, Treasury, and Risk.
• Financial Statement Ownership: Builds and maintains an accurate, well-supported set of financial statements for the gift card segment.
• Accuracy & Attention to Detail: Maintains accurate financial records and consistently identifies discrepancies before they become larger issues.
• Organization & Prioritization: Effectively manages recurring deadlines, period-end close, budgeting cycles, and competing priorities.
• Problem Solving: Investigates gift card, processor, remittance, and settlement discrepancies, identifies root causes, and drives timely resolution.
• Reconciliation & Follow-Through: Consistently follows up on open items while maintaining clean support and clear status tracking.
• Communication: Communicates clearly, professionally, and respectfully with internal teams, franchisees, processors, third-party providers, and auditors.
• Financial Systems & Excel: Confident working with accounting systems, processor portals, ERP reports, spreadsheets, and large transaction data sets.
• Analysis & Judgment: Reviews externally prepared support, evaluates trends and assumptions, and applies sound judgment to accounting conclusions.
• Cross-Functional Collaboration: Works effectively across Accounting, Finance, Tax, Treasury, Risk, Marketing, and franchisees to resolve issues and support business needs.
• Confidentiality & Integrity: Handles sensitive customer, franchisee, processor, and company financial information with discretion and professionalism.
• Adaptability: Thrives in a growing, fast-paced organization where priorities, systems, and business needs may evolve.
• Process Improvement: Looks for ways to make recurring accounting, reconciliation, settlement, and reporting processes more accurate, efficient, scalable, and controlled.

WHAT SUCCESS LOOKS LIKE...

Success in this role means the gift card segment's internal financial statements are accurate, timely, and well understood by stakeholders; revenue recognition and breakage are properly supported; card production, marketing, and G&A expenses are accounted for correctly; sales commissions and discounts tie cleanly to remittance and processor reporting; settlements move smoothly with franchisees informed and supported; tax and risk partners have what they need from you; and the budget and forecast reflect an up-to-date, credible view of the business. You make it easy for Accounting, Finance, Tax, Treasury, and management to understand the health of the gift card program.

Why Join 7 Brew?

At 7 Brew, you'll be part of one of the fastest-growing QSR brands in the U.S. We offer competitive compensation, benefits for eligible employees, paid time off and company holidays, opportunities for professional growth and development, and a collaborative, team-oriented culture. Most importantly, you'll have the opportunity to make a meaningful impact on a growing organization while being part of a team committed to cultivating kindness.