Trauma-Informed Victim Services Program Manager

New Star Family Center; Hawthorne (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Training & development

Job summary

New Star Family Center seeks a Program Services Manager in Hawthorne, California, to oversee daily operations and delivery of victim services programs. This role includes supervising staff, coordinating services with partner agencies, and ensuring compliance with grant requirements. The ideal candidate holds a bachelor’s degree, has over five years of non-profit experience, and possesses strong leadership and communication skills. The position offers opportunities for advancement, training, and health insurance.

Qualifications

• 5 years of non-profit experience in the domestic violence and victim services field.
• 5 years of management experience in establishing program operations excellence.
• Bilingual proficiency in English and Spanish is desirable.

Responsibilities

• Oversee and monitor trauma-informed service delivery for survivors.
• Supervise program staff and support professional development.
• Assist with data collection and preparation of program reports.

Skills

Ability to interact with diverse persons

Strong leadership abilities

Strong communication skills

Solid analytical skills

Education

Bachelor’s Degree in business administration or related field

Tools

Microsoft Office

Google Workspace

Zoom

Job description

New Star Family Center seeks a Program Services Manager in Hawthorne, California, to oversee daily operations and delivery of victim services programs. This role includes supervising staff, coordinating services with partner agencies, and ensuring compliance with grant requirements. The ideal candidate holds a bachelor’s degree, has over five years of non-profit experience, and possesses strong leadership and communication skills. The position offers opportunities for advancement, training, and health insurance.