Trauma-Informed Shelter Operations Manager

YWCA Northeast Kansas; Topeka (KS); On-site; USD 43,000 - 46,000; Full time

Job summary

The Center for Safety and Empowerment at YWCA Northeast Kansas seeks an Assistant Shelter Manager to oversee daily facility operations across multiple sites. You will manage maintenance, vendors, safety compliance, and supply management in a trauma-informed environment.

Reporting to the CSE Program Director, you will supervise staff and coordinate with administration to ensure secure, welcoming spaces for survivors while travel between sites is required.

Qualifications

• High School diploma or GED required.
• Basic understanding of domestic violence, sexual assault, stalking and trafficking dynamics.
• Basic IT and security systems knowledge, including surveillance, door locks, and network troubleshooting.
• Ability to manage multiple priorities independently.
• Excellent knowledge of word processing, Excel, data tracking, internet usage.
• Strong communication and interpersonal skills, capable of crisis engagement.

Responsibilities

• Maintains multiple shelter facilities and offices to health, safety, and building codes.
• Coordinates maintenance, inspections, and vendor relations across sites.
• Manages procurement and stock of essential supplies within budget guidelines.
• Ensures safety protocols, emergency responses, and incident support.
• Attends shelter and CSE staff meetings; supports program operations.
• Supervises staff, interns, or volunteers after training; conducts annual evaluations.

Skills

Facilities management

IT security systems

Multi-site coordination

Microsoft Excel

Crisis communications

Independent work

Budget awareness

Strong communication

Education

High School diploma or GED

Tools

Surveillance systems

IT security systems

Job description

The Center for Safety and Empowerment at YWCA Northeast Kansas seeks an Assistant Shelter Manager to oversee daily facility operations across multiple sites. You will manage maintenance, vendors, safety compliance, and supply management in a trauma-informed environment.

Reporting to the CSE Program Director, you will supervise staff and coordinate with administration to ensure secure, welcoming spaces for survivors while travel between sites is required.