Trauma-Informed Shelter Specialist – Flexible Weekend Shifts

Mercy House; Santa Barbara (CA); On-site; USD 26,000 - 38,000; Full time

Job summary

Mercy House in Santa Barbara, CA is seeking a Shelter Specialist to provide supportive and logistical assistance for the Emergency Shelter Program. The role requires a flexible schedule, including some weekends, mornings, evenings, and holidays.

Strong reliability, responsibility, and respectful communication are mandatory. The position involves shelter operations, administrative tasks, and guest services, with a focus on trauma-informed, housing-focused support to help guests progress toward

Qualifications

• High level of tolerance and understanding for individuals with urgent multiple case management and health needs.
• Ability to perform crisis intervention as needed.
• Ability to complete job duties that are guest focused, trauma informed, and housing focused.

Responsibilities

• Shelter Support: ensure a safe, client-focused environment and assist with shelter activities.
• Administration: keep detailed daily summaries and records; assist with reporting.
• Miscellaneous: assist with guest services and ad hoc projects as directed by Supervisor.

Skills

Dependability

Communication

Crisis intervention

Job description

Mercy House in Santa Barbara, CA is seeking a Shelter Specialist to provide supportive and logistical assistance for the Emergency Shelter Program. The role requires a flexible schedule, including some weekends, mornings, evenings, and holidays.

Strong reliability, responsibility, and respectful communication are mandatory. The position involves shelter operations, administrative tasks, and guest services, with a focus on trauma-informed, housing-focused support to help guests progress toward