Trauma-Informed Shelter Specialist – Evenings

Mercy House; Bellflower (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mercy House in Bellflower, CA seeks a Shelter Specialist to provide supportive services and logistical support during evening shifts in the Emergency Shelter Program. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols.

This role also requires crisis intervention and trauma-informed service delivery. The Shelter Specialist will work to ensure a safe, client-focused environment and support activities to help guests move

Qualifications

• Crisis intervention and trauma-informed service delivery.
• Ability to work with individuals with urgent multi-case needs.
• Spanish fluency is valuable.
• Clear verbal and written communication.
• Client-focused shelter approach.

Responsibilities

• Support safe, guest-focused shelter operations and trauma-informed service delivery.
• Assist with shelter setup and maintenance.
• Maintain cleanliness and safety of the facility.
• Receive and verify orders, complete tally sheets.
• Post updates to service calendars and signage.
• Set up and monitor audio equipment.
• Organize supplies and facility needs.
• Conduct neighborhood patrols to minimize community impact.
• Keep detailed daily summary sheets.
• Assist with record keeping and reporting.
• Support guest services and program activities; complete ad hoc projects.

Skills

Trauma-informed

Crisis intervention

Spanish fluency

Communication

Diversity sensitivity

Job description

Mercy House in Bellflower, CA seeks a Shelter Specialist to provide supportive services and logistical support during evening shifts in the Emergency Shelter Program. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols.

This role also requires crisis intervention and trauma-informed service delivery. The Shelter Specialist will work to ensure a safe, client-focused environment and support activities to help guests move