Shelter Specialist (Floater) (5782)

Mercy House; Santa Barbara (CA); On-site; USD 23,298 - 33,182; Part time

Job summary

Mercy House is seeking a Shelter Specialist for its Emergency Shelter Program in Santa Barbara, CA. This on-call position involves providing crucial supportive services and ensuring a safe, client-focused environment for homeless individuals.

The ideal candidate must be able to work flexible shifts, including weekends and holidays, and possess strong communication and crisis intervention skills. Duties include assisting with shelter setup, maintenance, neighborhood patrols, and administrative responsibilities.

Qualifications

• High tolerance for individuals with urgent needs.
• Ability to perform crisis interventions as required.
• Skills in guest-focused and trauma-informed duties.

Responsibilities

• Provide supportive services to the Emergency Shelter Program.
• Assist with shelter setup and maintenance.
• Conduct neighborhood patrols to minimize impact on the community.

Skills

Crisis intervention

Communication skills

Multi-tasking

Understanding of diverse populations

Job description

Job Details

Job Location: Santa Barbara, CA 93103

Position Type: On-Call

Salary Range: $20.50 - $20.50 Hourly

Job Shift: Any

Status: Part-Time/On-Call, Non-Exempt

Payrate: $20.50/Hour

Job Summary

The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills.

Shelter Support

Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness.

• Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services.
• Encourage and discuss progress toward housing with shelter guest.
• Assist with shelter setup and maintenance.
• Assist with general cleanliness and safety of facilities including emptying trash cans and cleaning-up spills.
• Assist with receiving and verifying orders from vendors, completing tally sheets.
• Post and update signs and service calendars.
• Audio Equipment set up and monitoring.
• Assist in the organization of supplies and facilities needs.
• Conduct neighborhood patrols to minimize potential impact on the surrounding community.

Administration

Goal: Assist administrative duties that support program services.

• Assist with keeping detailed daily summary sheets.
• Assist with record keeping and reporting.

Miscellaneous

• Assist with guest services and program activities if necessary.
• Complete ad hoc projects as appointed by Supervisor.

Qualifications

Education and Experience

• Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs.
• Ability to perform crisis intervention as needed.
• Ability to complete job duties that are guest focused, trauma informed, and housing focused.

General

• Reliable transportation required.
• A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs.
• The ability to communicate clearly, effectively both in written and verbal form as well as respectfully are mandatory skills.
• Multi-task and work in a fast-paced environment.
• Navigate urgent matters while upholding a degree of flexibility.
• Work effectively with a diverse population.
• Rapid prioritization.

Physical Requirements

• Enter units with program staff as needed.
• Answer and respond to phone queries.
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift, bend, push, and pull up to 50 pounds.

Legal Disclaimer

Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.