Trauma-Informed Shelter Specialist

Mercy House; Corona (CA); On-site; USD 43,000 - 48,000; Full time

Job summary

Mercy House is seeking a Shelter Specialist to provide supportive services and logistical support for the Emergency Shelter Program during assigned shifts, including shelter setup, facility cleanliness, and neighborhood patrols. The role requires crisis intervention and trauma-informed service delivery.

This full-time, non-exempt position pays $21.00 per hour with a shift pattern Wed & Thu 8 a.m.–4 p.m. and Sat & Sun 3:00 p.m.–11:00 p.m.; location is Corona, CA.

Qualifications

• Experience in crisis intervention within shelter settings.
• Trauma-informed, housing-focused service delivery.
• Ability to work with diverse populations and maintain safety.

Responsibilities

• Assist with shelter setup and maintenance to ensure a safe, guest-focused environment.
• Support administrative tasks and keep daily summary records.
• Conduct neighborhood patrols and coordinate with staff for program activities.

Skills

Crisis intervention

Trauma-informed care

Spanish preferred

Job description

Mercy House is seeking a Shelter Specialist to provide supportive services and logistical support for the Emergency Shelter Program during assigned shifts, including shelter setup, facility cleanliness, and neighborhood patrols. The role requires crisis intervention and trauma-informed service delivery.

This full-time, non-exempt position pays $21.00 per hour with a shift pattern Wed & Thu 8 a.m.–4 p.m. and Sat & Sun 3:00 p.m.–11:00 p.m.; location is Corona, CA.