Evening Shelter Support Specialist

Mercy House; Corona (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mercy House in Corona, CA is seeking a Shelter Specialist to provide supportive services and logistics for the Emergency Shelter Program during evening shifts. You will assist with shelter setup, keep the facility clean, conduct neighborhood patrols, and deliver crisis intervention and trauma-informed care to guests, helping them move toward housing stability.

The role requires strong communication, teamwork, and the ability to work in a fast-paced environment while maintaining safety and

Qualifications

• Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs.
• Ensure a client-focused, trauma-informed, and housing-focused shelter approach.
• Ability to perform crisis intervention as needed.

Responsibilities

• Shelter Support: ensure a safe, guest-focused environment and aid in housing-focused discussions.
• Assist shelter setup; maintain cleanliness and safety; manage supplies and calendars.
• Receive and verify orders from vendors; set up audio equipment; organize signs and calendars.
• Conduct neighborhood patrols to minimize impact on surrounding community.
• Administration: maintain daily summaries; assist with record keeping and reporting.
• Miscellaneous: support guest services and complete ad hoc projects as assigned.

Skills

Crisis intervention

Trauma-informed care

Client-focused service

Spanish language

Job description

Mercy House in Corona, CA is seeking a Shelter Specialist to provide supportive services and logistics for the Emergency Shelter Program during evening shifts. You will assist with shelter setup, keep the facility clean, conduct neighborhood patrols, and deliver crisis intervention and trauma-informed care to guests, helping them move toward housing stability.

The role requires strong communication, teamwork, and the ability to work in a fast-paced environment while maintaining safety and