Full-Time Trauma-Informed Shelter Specialist

Mercy House; Corona (CA); On-site; USD 42,000 - 46,000; Full time

Job summary

Mercy House in Corona, CA is seeking a Shelter Specialist to provide supportive and logistical services for the Emergency Shelter Program during designated shifts. Duties include shelter setup, maintaining cleanliness, and conducting neighborhood patrols with crisis intervention and trauma-informed delivery.

The role requires responding to guests, coordinating with staff, and upholding safety and housing-focused approaches in a fast-paced shelter environment.

Qualifications

• Experience in emergency shelter settings.
• Ability to perform crisis intervention as needed.
• Spanish fluency is valued but not required.

Responsibilities

• Assist in shelter activities to ensure trauma-informed, guest-focused service.
• Encourage progress toward housing and assist with shelter setup.
• Maintain cleanliness and safety of the facility and manage supplies and calendars.
• Conduct neighborhood patrols to minimize impact on the surrounding community.
• Assist with vendor orders, tally sheets, and signposting.

Skills

Crisis intervention

Trauma-informed care

Spanish fluency

Effective communication

Client-focused service

Job description

Mercy House in Corona, CA is seeking a Shelter Specialist to provide supportive and logistical services for the Emergency Shelter Program during designated shifts. Duties include shelter setup, maintaining cleanliness, and conducting neighborhood patrols with crisis intervention and trauma-informed delivery.

The role requires responding to guests, coordinating with staff, and upholding safety and housing-focused approaches in a fast-paced shelter environment.