Trauma-Informed Shelter Caseworker | Hotline & Support

Women's Center of East Texas Inc; Longview (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental and vision

Life and AD&D insurance

Retirement match

Paid time off

Paid holidays

Job summary

The Women's Center of East Texas Inc in LONGVIEW, TX seeks compassionate Caseworkers for our Shelter to provide trauma-informed, client-centered care to survivors and their children. You will coordinate services with agency staff, support clients' personal goals, and help maintain a safe shelter environment.

Applicants should have a High School Diploma and ideally a Bachelor's in a related field or relevant social services experience; knowledge of Family Violence and shelter operations is

Qualifications

• High School Diploma required.
• Bachelor's Degree in related field or combination of social services experience and education.
• Basic knowledge of Family Violence preferred.
• Knowledge and experience of working in residential/shelter environment preferred.
• Ability to work various shifts, including nights, holidays, and weekends.
• Active Listening
• Empathy and Compassion
• Knowledge of basic computer skills
• Self-motivated, self-confident, and compassionate
• High moral and ethical standards.
• Ability to complete required training assignments and understand the dynamics of Family Violence and other related issues.
• Physical requirements as mentioned in the job description

Responsibilities

• Provide clients with quality client-centered, trauma informed care.
• Work with other agency staff to coordinate services to assist clients in meeting personal goals.
• Maintain shelter upkeep including room preparation and sanitation.
• Answer hotline calls, which sometimes includes providing emergency transportation for the callers to access shelter services.
• Document the services provided.

Skills

Active Listening

Empathy and Compassion

Basic computer skills

Self-motivated

Ethical standards

Education

High School Diploma

Bachelor's Degree in related field or social services experience

Job description

The Women's Center of East Texas Inc in LONGVIEW, TX seeks compassionate Caseworkers for our Shelter to provide trauma-informed, client-centered care to survivors and their children. You will coordinate services with agency staff, support clients' personal goals, and help maintain a safe shelter environment.

Applicants should have a High School Diploma and ideally a Bachelor's in a related field or relevant social services experience; knowledge of Family Violence and shelter operations is