Trauma-Informed Shelter Advocate

Family Services; Winston-Salem (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Family Services, Inc. operates an emergency shelter for individuals and families fleeing interpersonal violence, offering 24/7 support and a trauma-informed, low-barrier environment.

The role focuses on safe shelter operations, crisis intervention, guest relations, and coordinating community resources. Responsibilities include front-d office duties, intake coordination, and referrals to Case Managers or Shelter staff.

Qualifications

• Crisis intervention skills and trauma-informed practices.
• Ability to work with diverse populations and communities.
• Flexible scheduling including weekends/holidays; overtime as needed.

Responsibilities

• Manage shelter operations during shifts, ensuring safety and addressing guest needs.
• Greet guests, handle front-office duties, monitor access to the facility.
• Report barriers to shelter amenities and coordinate maintenance requests.

Skills

Crisis intervention

Trauma-informed care

Communication

Flexibility

Driver's license

Education

High School Diploma or GED

College experience preferred

Job description

Family Services, Inc. operates an emergency shelter for individuals and families fleeing interpersonal violence, offering 24/7 support and a trauma-informed, low-barrier environment.

The role focuses on safe shelter operations, crisis intervention, guest relations, and coordinating community resources. Responsibilities include front-d office duties, intake coordination, and referrals to Case Managers or Shelter staff.