Trauma-Informed Respite Peer Bridger

Promise Resource Network; Davidson (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Promise Resource Network is a nonprofit survivor-led organization that operates peer-run respites and community supports in Charlotte, NC. The Respite Peer Support Specialist will provide trauma-sensitive, peer-to-peer support within the context of peer Respite as well as at the Hub and in the community, including advocacy, transportation, information, and connections to local resources.

This is a full-time, non-exempt role with hours 11:30am–8pm, focused on recovery, housing and benefits

Qualifications

• Current North Carolina Certified Peer Support Specialist or eligible.
• Belief in the recovery potential of all people and commitment to peer support philosophy.
• Ability to receive guidance, training, and mentoring to grow skills and knowledge.
• Demonstrates leadership by modeling PRN’s mission, values, philosophy, and guidance to team members.
• Demonstrates taking personal responsibility, being dependable, reliable, working as a team player, and utilizing personal determination skills.
• Honesty, integrity, is ethical and approachable.
• Ability to interact effectively with the public, providers and other stakeholders.
• Knowledge of trauma-informed care, theories, principles, and practices.
• Ability to recognize the difference between a mental health crisis and an emergency.
• Commitment to personal recovery and wellness with lived experiences in crisis-based support.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Commitment to the mission and values of the organization.
• Excellent communication skills (oral and written).
• Knowledge of computer software in word processing, spreadsheets, databases and presentations.

Responsibilities

• Share personal experience, encourage mental health wellness and recovery, and validate different pathways of recovery.
• Assist in connection with mental health services, community resources, and other services as needed.
• Help maintain a clean, safe and secure environment; cleaning duties as assigned.
• Manage downtime with guests, focusing on wellness and recovery activities.
• Work cooperatively with the Respite team and maintain clear, honest, and respectful communication with team members.
• Offer peer-to-peer support to guests during all phases of their stay.
• Work as part of a team to create a bed-and-breakfast like setting and a healing environment.
• Document and track information as required.
• Support with TCL Ambassador Program Scope of Work.
• Start connections with potential guests after they enter waitlist by phone calls and visits.
• Support peers as a Peer Bridger from Respite to the community by connecting and transporting guests.
• Act as a lead peer on follow up with previous guests via calls and visits.
• All other duties as assigned by the program manager.

Skills

Peer support

Trauma-informed care

Communication skills

Leadership

Reliability

Interpersonal skills

Conflict resolution

Self-reflection

Independent work

Problem solving

Education

North Carolina Certified Peer Support Specialist

Tools

MS Office

Word processing

Spreadsheets

Databases

Presentations

Job description

Promise Resource Network is a nonprofit survivor-led organization that operates peer-run respites and community supports in Charlotte, NC. The Respite Peer Support Specialist will provide trauma-sensitive, peer-to-peer support within the context of peer Respite as well as at the Hub and in the community, including advocacy, transportation, information, and connections to local resources.

This is a full-time, non-exempt role with hours 11:30am–8pm, focused on recovery, housing and benefits