Cabarrus Respite Peer Support Specialist Bridger

Promise Resource Network; Davidson (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Promise Resource Network is a nonprofit survivor-led organization that operates peer-run respites and community supports in Charlotte, NC. The Respite Peer Support Specialist will provide trauma-sensitive, peer-to-peer support within the context of peer Respite as well as at the Hub and in the community, including advocacy, transportation, information, and connections to local resources.

This is a full-time, non-exempt role with hours 11:30am–8pm, focused on recovery, housing and benefits

Qualifications

• Current North Carolina Certified Peer Support Specialist or eligible.
• Belief in the recovery potential of all people and commitment to peer support philosophy.
• Ability to receive guidance, training, and mentoring to grow skills and knowledge.
• Demonstrates leadership by modeling PRN’s mission, values, philosophy, and guidance to team members.
• Demonstrates taking personal responsibility, being dependable, reliable, working as a team player, and utilizing personal determination skills.
• Honesty, integrity, is ethical and approachable.
• Ability to interact effectively with the public, providers and other stakeholders.
• Knowledge of trauma-informed care, theories, principles, and practices.
• Ability to recognize the difference between a mental health crisis and an emergency.
• Commitment to personal recovery and wellness with lived experiences in crisis-based support.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Commitment to the mission and values of the organization.
• Excellent communication skills (oral and written).
• Knowledge of computer software in word processing, spreadsheets, databases and presentations.

Responsibilities

• Share personal experience, encourage mental health wellness and recovery, and validate different pathways of recovery.
• Assist in connection with mental health services, community resources, and other services as needed.
• Help maintain a clean, safe and secure environment; cleaning duties as assigned.
• Manage downtime with guests, focusing on wellness and recovery activities.
• Work cooperatively with the Respite team and maintain clear, honest, and respectful communication with team members.
• Offer peer-to-peer support to guests during all phases of their stay.
• Work as part of a team to create a bed-and-breakfast like setting and a healing environment.
• Document and track information as required.
• Support with TCL Ambassador Program Scope of Work.
• Start connections with potential guests after they enter waitlist by phone calls and visits.
• Support peers as a Peer Bridger from Respite to the community by connecting and transporting guests.
• Act as a lead peer on follow up with previous guests via calls and visits.
• All other duties as assigned by the program manager.

Skills

Peer support

Trauma-informed care

Communication skills

Leadership

Reliability

Interpersonal skills

Conflict resolution

Self-reflection

Independent work

Problem solving

Education

North Carolina Certified Peer Support Specialist

Tools

MS Office

Word processing

Spreadsheets

Databases

Presentations

Job description

Promise Resource Network Cabarrus Respite Peer Support Specialist Bridger Davidson, NC·Full time

The Respite Peer Support Specialist Bridger will provide trauma-sensitive, peer-to-peer support within the context of peer Respite as well as at the Hub and in the community. Supports offered will include advocacy, transporting, via vehicle, providing information and opportunities to connect to local resources, support around housing and benefits, one-on-one mutual support, and support of the TCL Ambassador Program as needed.

Promise Resource Network is a nonprofit survivor-led organization that disrupts illness-based approaches to mental health and substance use by understanding the impacts of trauma and supporting healing, wellness, and recovery.

Description

FLSA Status: Non-Exempt

Location: Charlotte, North Carolina

Open To: The Public

Hours: 11:30am-8pm

About Us

Promise Resource Network (PRN) is a peer-run organization that is operated and staffed by people who have survived trauma, suicide attempts, overdoses, psychiatric hospitalization, incarceration, and/or being unhoused who use the wisdom of their healing and recovery to ignite social change, inspire hope, and serve as a catalyst for personal greatness. It is our goal that every person finds the hope, inspiration, and support to move through challenges, discover their strengths, live their dreams, and find meaningful purpose in their lives.

When people experience emotional distress and related crisis, the limited crisis supports are frequently emergency departments, inpatient settings, crisis stabilization units, and walk-in urgent cares. PRN’s peer-run respites offer an alternative healing environment, with support from others that have similar experiences (Peer Specialists) who offer connection, exploration of the crisis to make meaningful out of the experience and offer many wants to work through the distress without the need for forced or involuntary treatment.

Summary of the Position

The Respite Peer Support Specialist Bridger will provide trauma-sensitive, peer-to-peer support within the context of peer Respite as well as at the Hub and in the community. Supports offered will include advocacy, transporting, via vehicle, providing information and opportunities to connect to local resources, support around housing and benefits, one-on-one mutual support, and support of the TCL Ambassador Program as needed.

General Responsibilities

• Share personal experience, encourage mental health wellness and recovery, and validate different pathways of recovery.
• Assist in connection with mental health services, community resources, and other services as needed.
• Help maintain a clean, safe and secure environment. Cleaning duties as assigned.
• Manage downtime with guests, focusing on wellness and recovery activities.
• Work cooperatively with the Respite team and maintain clear, honest, and respectful communication with team members.
• Offer peer-to-peer support to guests during all phases of their stay (pre-arrival, arrival, during the guests’ stay, departure/discharge plan, after-care planning).
• Work as part of a team to create a bed-and-breakfast like setting and a healing physical environment.
• Document and track information as required.
• Support with community and home visits as outlined in the TCL Ambassador Program Scope of Work.
• Start connections with potential guests after they enter the waitlist to stay at the respite via phone call and visits when possible.
• Support peers as a Peer Bridger from the Respite to the community by connecting, driving, or accompanying Respite guests to PRN, the HUB, other PRN programs or events, organizations, or places in the community that promote connection and wellness.
• Act as a lead peer on follow up with previous guests via phone calls, visits in the community, and provided/connect with resources.
• All other duties as assigned by the program manager.

Qualifications and Experience

• Current North Carolina Certified Peer Support Specialist or eligible to become a North Carolina Certified Peer Support Specialist.
• Belief in the recovery potential of all people and is committed to the philosophy of peer support by reinforcing their ability to work and/or achieve personal goals.
• Ability to receive guidance, training, and mentoring to grow skills and knowledge.
• Demonstrates leadership by modeling PRN’s mission, values, philosophy, and guidance to team members.
• Demonstrates taking personal responsibility, being dependable, reliable, working as a team player, and utilizing personal determination skills.
• Demonstrates honesty, integrity, is ethical and approachable.
• Ability to interact effectively with the public, providers and other stakeholders.
• Belief in the recovery potential of all people with MH/SA challenges and committed to the philosophy of peer support.
• Knowledge of trauma-informed care, theories, principles, and practices.
• Ability to recognize the difference between a mental health crisis, in which unconditional support is effective, and a mental health emergency, requiring 911, mobile crisis, and/or other supports.
• Ability to self-reflect, receive feedback, guidance, training, and mentoring to grow in your skills and knowledge.
• Commitment to personal recovery and wellness and has a personal history of recovery and lived experiences in seeing and receiving crisis-based support.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Commitment to the mission and values of the organization.
• Excellent communication skills (oral and written), using active and reflective listening, asking curious questions, validating others’ experiences, remaining non-judgmental, and demonstrating effective conflict resolution skills.
• Knowledge of a variety of computer software applications in word processing, spreadsheets, databases and presentations.