Cabarrus Respite Peer Support Specialist Bridger

Promise Resource Network Inc; Davidson (NC); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Sick time

PTO

401K

EAP

Life insurance (optional)

Disability (short-term/long-term)

Job summary

Promise Resource Network Inc. in Davidson, NC seeks a Respite Peer Support Specialist Bridger to provide trauma-sensitive, peer-driven support within respite, hub, and community settings.

Responsibilities include advocacy, transportation, and connecting guests to local resources and housing benefits. Requirements include NC Peer Support certification and ability to work in a team, with a compassionate, recovery-focused approach to support guests through all stages—from pre-arrival to after-care

Qualifications

• Current North Carolina Certified Peer Support Specialist or eligible to become a North Carolina Certified Peer Support Specialist.
• Belief in the recovery potential of all people.
• Ability to receive guidance, training, and mentoring to grow skills and knowledge.
• Demonstrates leadership by modeling PRN’s mission, values, philosophy, and guidance to team members.
• Excellent communication skills (oral and written) and ability to interact effectively with the public.

Responsibilities

• Share personal experience, encourage mental health wellness and recovery, and validate different pathways of recovery.
• Assist in connection with mental health services, community resources, and other services as needed.
• Help maintain a clean, safe and secure environment. Cleaning duties as assigned.
• Document and track information as required.

Skills

Communication skills

Team collaboration

Leadership

Trauma-informed care knowledge

Independent work

Education

North Carolina Certified Peer Support Specialist

Eligible to become NC Certified Peer Support Specialist

Tools

Word processing

Spreadsheets

Databases

Presentations

Job description

Full-time role. $20 - $21 per hour. Benefits include health insurance, dental insurance, vision insurance, sick time, PTO, 401K, EAP, life insurance (optional), and short-term/long-term disability.

About Promise Resource Network

Promise Resource Network is a nonprofit survivor-led organization that disrupts illness-based approaches to mental health and substance use by understanding the impacts of trauma and supporting healing, wellness, and recovery.

Description

Reports To: Peer Respite Manager
FLSA Status: Non-Exempt
Location: Davidson, North Carolina
Open To: The Public
Hours: 11:30am-8pm

About Us

Promise Resource Network (PRN) is a peer-run organization that is operated and staffed by people who have survived trauma, suicide attempts, overdoses, psychiatric hospitalization, incarceration, and/or being unhoused who use the wisdom of their healing and recovery to ignite social change, inspire hope, and serve as a catalyst for personal greatness. It is our goal that every person finds the hope, inspiration, and support to move through challenges, discover their strengths, live their dreams, and find meaningful purpose in their lives.

When people experience emotional distress and related crisis, the limited crisis supports are frequently emergency departments, inpatient settings, crisis stabilization units, and walk-in urgent cares. PRN’s peer-run respites offer an alternative healing environment, with support from others that have similar experiences (Peer Specialists) who offer connection, exploration of the crisis to make meaningful out of the experience and offer many wants to work through the distress without the need for forced or involuntary treatment.

About The Position

The Respite Peer Support Specialist Bridger will provide trauma-sensitive, peer-to-peer support within the context of peer Respite as well as at the Hub and in the community. Supports offered will include advocacy, transporting, via vehicle, providing information and opportunities to connect to local resources, support around housing and benefits, one-on-one mutual support, and support of the TCL Ambassador Program as needed.

Responsibilities

• Share personal experience, encourage mental health wellness and recovery, and validate different pathways of recovery.
• Assist in connection with mental health services, community resources, and other services as needed.
• Help maintain a clean, safe and secure environment. Cleaning duties as assigned.
• Manage downtime with guests, focusing on wellness and recovery activities.
• Work cooperatively with the Respite team and maintain clear, honest, and respectful communication with team members.
• Offer peer-to-peer support to guests during all phases of their stay (pre-arrival, arrival, during the guests’ stay, departure/discharge plan, after-care planning).
• Work as part of a team to create a bed-and-breakfast like setting and a healing physical environment.
• Document and track information as required.
• Support with community and home visits as outlined in the TCL Ambassador Program Scope of Work.
• Start connections with potential guests after they enter the waitlist to stay at the respite via phone call and visits when possible.
• Support peers as a Peer Bridger from the Respite to the community by connecting, driving, or accompanying Respite guests to PRN, the HUB, other PRN programs or events, organizations, or places in the community that promote connection and wellness.
• Act as a lead peer on follow up with previous guests via phone calls, visits in the community, and provided/connect with resources.
• All other duties as assigned by the program manager.

Qualifications & Experience

• Current North Carolina Certified Peer Support Specialist or eligible to become a North Carolina Certified Peer Support Specialist.
• Belief in the recovery potential of all people and is committed to the philosophy of peer support by reinforcing their ability to work and/or achieve personal goals.
• Ability to receive guidance, training, and mentoring to grow skills and knowledge.
• Demonstrates leadership by modeling PRN’s mission, values, philosophy, and guidance to team members.
• Demonstrates taking personal responsibility, being dependable, reliable, working as a team player, and utilizing personal determination skills.
• Demonstrates honesty, integrity, is ethical and approachable.
• Ability to interact effectively with the public, providers and other stakeholders.
• Belief in the recovery potential of all people with MH/SA challenges and committed to the philosophy of peer support.
• Knowledge of trauma-informed care, theories, principles, and practices.
• Ability to recognize the difference between a mental health crisis, in which unconditional support is effective, and a mental health emergency, requiring 911, mobile crisis, and/or other supports.
• Ability to self-reflect, receive feedback, guidance, training and mentoring to grow in your skills and knowledge.
• Commitment to personal recovery and wellness and has a personal history of recovery and lived experiences in seeing and receiving crisis-based support.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Commitment to the mission and values of the organization.
• Excellent communication skills (oral and written), using active and reflective listening, asking curious questions, validating others’ experiences, remaining non-judgmental, and demonstrating effective conflict resolution skills.
• Knowledge of a variety of computer software applications in word processing, spreadsheets, databases and presentations.
• Must have a valid NC driver’s license.

Salary: $20 - $21 per hour

PRN believes that all persons are entitled to equal employment opportunity. We do not discriminate against our employees or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual preference, sexual orientation, physical handicap or medical condition. Equal Employment Opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.