Trauma‑Informed Resettlement Case Manager

JEWISH FAMILY SERVICES OF WASHTENAW COUNTY INC; Ann Arbor (MI); Presencial; USD 45.000 - 60.000; Tempo integral

Resumo da vaga

JEWISH FAMILY SERVICES OF WASHTENAW COUNTY INC seeks a PIRR Case Manager to provide trauma-informed, client-centered support to newly arrived refugees. You will coordinate core resettlement services, develop ISPs, and address barriers with partners to ensure timely, dignified outcomes.

You will collaborate with resettlement staff, ESL and employment teams, volunteers, and public benefits offices to document progress, ensure data quality, and maintain ORR PIRR compliance while protecting client

Qualificações

• 2+ years of case management or direct services experience.
• Multilingual skills encouraged to support diverse clients.
• Valid driver’s license and reliable transportation.
• Ability to work evenings/weekends for airport client pickup and orientation.
• Ability to travel locally to client homes and appointments.

Responsabilidades

• Coordinate completion of required resettlement core services across programs.
• Maintain accurate documentation and data quality in the case management system.
• Provide trauma-informed, client-centered case management and ISPs.
• Coordinate transportation, housing, and access to benefits.
• Engage with community partners and advocate for client needs.

Conhecimentos

Trauma-informed care

Interpersonal communication

De-escalation

Data accuracy

Group facilitation

Confidentiality

Formação

Bachelor’s degree in Social Work, Psychology, Public Health, Human Services, or related field

Ferramentas

Case management databases

Microsoft 365

Descrição da vaga

JEWISH FAMILY SERVICES OF WASHTENAW COUNTY INC seeks a PIRR Case Manager to provide trauma-informed, client-centered support to newly arrived refugees. You will coordinate core resettlement services, develop ISPs, and address barriers with partners to ensure timely, dignified outcomes.

You will collaborate with resettlement staff, ESL and employment teams, volunteers, and public benefits offices to document progress, ensure data quality, and maintain ORR PIRR compliance while protecting client