Trauma-Informed DV Rehousing Case Manager

Shelter House

Chantilly (VA)

On-site

USD 52,000 - 56,000

Full time

8 days ago

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Benefits offered by this job

Medical, Dental & Vision Insurance
401K contributions with a 4% employer?
13 Paid Holidays, 2 Floating Holidays
Two Semi-Annual Team Building Events

Job summary

Shelter House in Chantilly, VA is seeking a Rapid Re-Housing Case Manager (FT) to support survivors of domestic and sexual violence. You will assess needs, connect clients to resources, and help them obtain safe, permanent housing using a housing-first approach.

Responsibilities include managing 12–18 client caseloads, mobile advocacy, safety planning, coordination of rental assistance, and collaboration with community providers to deliver wraparound services in a trauma-informed,

Qualifications

  • A bachelor’s degree in social work/human services/related field or commensurate experience
  • 1+ years of human services or direct services experience
  • Strong written and oral communication skills
  • Ability to prioritize competing priorities and make sound judgements
  • Ability to complete tasks while navigating frequent interruptions
  • Ability to deliver creative, resourceful solutions to unique challenges
  • Strong organizational and time management skills

Responsibilities

  • Collaborate with clients to evaluate safety and social needs, housing history and barriers, financial management and budgeting, and develop and achieve individualized goals
  • Maintain a caseload of between 12-18 clients at a time, providing client-centered, trauma-informed services
  • Provide mobile advocacy services by regularly meeting with clients in a safe location in the community
  • Engage with clients to create individualized safety plans and educate clients on the dynamics of domestic violence
  • Identify resources to help clients increase their levels of physical and emotional safety
  • Assist clients in filing for protective orders and support clients with court accompaniment
  • Collaborate with clients to develop sustainable budgets and facilitate connections to financial literacy programs
  • Utilize the housing-first model to develop focused and individualized service plans
  • Provide housing search assistance to clients by identifying leads, assisting with applications, and attending tours
  • Establish relationships with local properties and landlords and advocate on behalf of clients
  • Educate clients on tenant rights and responsibilities and housing discrimination law
  • Coordinate the provision of monthly rental assistance and track all payments provided
  • Document all communication with clients in detailed case notes; ensure client files and data are regularly updated
  • Ensure services are implemented in accordance with agency philosophy, best practices, grant requirements, and all applicable federal, state, and local regulations
  • Partner with community providers and allied professionals to ensure the delivery of comprehensive, wraparound services
  • Participate in regular trainings, staff meetings, and one-on-one supervision meetings with the Senior Case Manager
  • Proficiently utilize Microsoft Office software as a part of day-to-day work requirements
  • Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect, and Empowerment
  • Perform other duties deemed necessary to support the program and agency

Skills

Communication
Organizational skills
Time management
Driver's license

Education

Bachelor’s degree in social work/human services/related field

Tools

Microsoft Office

Job description

Shelter House in Chantilly, VA is seeking a Rapid Re-Housing Case Manager (FT) to support survivors of domestic and sexual violence. You will assess needs, connect clients to resources, and help them obtain safe, permanent housing using a housing-first approach.

Responsibilities include managing 12–18 client caseloads, mobile advocacy, safety planning, coordination of rental assistance, and collaboration with community providers to deliver wraparound services in a trauma-informed,

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