Trauma-Informed Program Guide: Safety & Client Care

Spectrum Health Systems; Southbridge (MA); On-site; USD 27,758 - 32,139; Part time

Job summary

Spectrum Health Systems is seeking a part-time Program Safety Guide in Southbridge, MA. The role requires promoting a safe environment for clients receiving medication at the outpatient treatment program.

Responsibilities include greeting clients, customer service, crowd control, and monitoring safety in common areas. Candidates must have a high school diploma or GED, customer service experience, and familiarity with Microsoft applications.

Qualifications

• High school diploma or GED required.
• Prior experience working in customer service, security, and/or with individuals with substance use disorders.
• Computer experience and familiarity with Windows 2000, Microsoft Outlook, and Microsoft Word required.

Responsibilities

• Promote and maintain a safe pro-social environment for clients.
• Greet clients and provide customer service.
• Effectively manage crowd control and monitor for safety.

Skills

Customer service experience

Conflict management

Trauma-informed communication

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Job description

Spectrum Health Systems is seeking a part-time Program Safety Guide in Southbridge, MA. The role requires promoting a safe environment for clients receiving medication at the outpatient treatment program.

Responsibilities include greeting clients, customer service, crowd control, and monitoring safety in common areas. Candidates must have a high school diploma or GED, customer service experience, and familiarity with Microsoft applications.