Trauma-Informed Mental Health Tech - Frontline Care

CommonSpirit Health; Council Bluffs (IA); On-site; USD 32,000 - 46,000; Full time

Job summary

CommonSpirit Health is seeking a Mental Health Tech to support Behavioral Health front and back office functions, assisting psychiatrists, patients, and care management. Will help with medication management, triage, vital signs, registration, and documentation.

The role requires strong multitasking, attention to detail, rapid learning, exceptional customer service, and confidentiality, with flexibility to float between tasks and departments.

Qualifications

• High School graduate with at least 1 year of experience in mental health.
• CPR certification upon hire.
• First Aid within 6 months.
• BLS Instructor upon hire.

Responsibilities

• Provide trauma-informed support to patients, promoting self-expression and problem-solving.
• Help patients acknowledge responsibilities for patterns, with feedback and reinforcement.
• Provide basic nursing tasks and maintain a safe environment; assist with orders.
• Provide trauma-informed care and supervision for physical restraints or seclusion.
• Support patients with social skills, group activities, and psych-educational activities.
• Communicate effectively within a diverse team and participate in meetings and training.

Skills

Multitasking

Attention to detail

Excellent customer service

EHR proficiency

Education

High School Diploma or equivalent

1 year mental health experience

Job description

CommonSpirit Health is seeking a Mental Health Tech to support Behavioral Health front and back office functions, assisting psychiatrists, patients, and care management. Will help with medication management, triage, vital signs, registration, and documentation.

The role requires strong multitasking, attention to detail, rapid learning, exceptional customer service, and confidentiality, with flexibility to float between tasks and departments.