Trauma-Informed Housing & Shelter Program Lead

Heartland Family Service; Omaha (NE); On-site; USD 45,000 - 65,000; Full time

Job summary

Heartland Family Service in Omaha, NE seeks a program coordinator for the Housing Sanctuary team, collaborating with law enforcement and DV/sexual assault program service teams. The role oversees community-based advocacy and supportive housing operations, focusing on safety, trauma recovery, and survivor support.

On-call coverage is required, with a 40-hour workweek, Monday–Friday. Compensation is based on total years of relevant experience, with a standard on-site work plan and opportunities

Qualifications

• Bachelor’s Degree required.
• Five years’ experience in social services or related field.
• Valid Driver’s License with acceptable driving record.
• Experience using Microsoft Office tools and databases preferred.
• Lived experience related to the population served valued but not required.

Responsibilities

• Provide regular supervision and support for all assigned program staff.
• Assist with recruitment: posting openings, screening applicants, scheduling interviews, checking references.
• Hire, supervise, monitor, train, evaluate and develop direct care program staff.
• Assist with service delivery and project implementation across the program.
• Participate in agency quality improvement teams and guide project/policy implementations.
• Attend weekly team meetings with Heartland Housing Sanctuary staff.
• Attend community meetings coordinating survivor services.
• Support training and outreach efforts for the program.
• Develop program policies and monitor implementation and action plans.
• Complete monthly, quarterly, and annual reports for quality improvement and grants.

Skills

Supervisory experience

Team leadership

Communication skills

Microsoft Office

Data reporting

Education

Bachelor's Degree

Tools

Microsoft Office

Technology databases

Job description

Heartland Family Service in Omaha, NE seeks a program coordinator for the Housing Sanctuary team, collaborating with law enforcement and DV/sexual assault program service teams. The role oversees community-based advocacy and supportive housing operations, focusing on safety, trauma recovery, and survivor support.

On-call coverage is required, with a 40-hour workweek, Monday–Friday. Compensation is based on total years of relevant experience, with a standard on-site work plan and opportunities