Trauma-Informed Victim Advocate: Crisis & Outreach

Heartland Family Service; Papillion (NE); On-site; USD 27,000 - 32,000; Full time

Job summary

Heartland Family Service in Papillion, NE seeks entry-level professionals for its trauma-informed program team. The role supports program operations, data collection, and community outreach while providing direct care to clients.

Ideal candidates hold a Bachelor’s in Social Work or related field and have at least two years of direct care experience. Bilingual ability is preferred; drivers license and reliable transportation are required.

Qualifications

• Bachelor’s Degree in Social Work, Human Service, or related field (or working on degree).
• Two years direct care experience in Human Services or equivalent.
• Bi-lingual preferred.

Responsibilities

• Available for emergency situations during work hours.
• Assist Program Director with compiling monthly program statistical data.
• Assist with training and presentations conducted in the community.
• Attend required and appropriate staff and community meetings.
• Provide criminal justice outreach and advocacy to community members and shelter clients when necessary.
• Provide case management and crisis intervention for domestic violence/sexual assault survivors.
• May assist with facilitation of groups.
• Demonstrate a high degree of crisis intervention skills while working with a caseload of a wide range of difficulty.
• Display a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
• Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
• Dependable and punctual regarding scheduling and attendance.
• Abide by all specific program and Agency procedures, policies, and requirements.
• Develop personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
• Create, maintain and share as appropriate a dynamic self-care plan.
• Strive to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
• Essential functions of this job are to be performed on company physical work site.
• Perform other program related duties as assigned.

Job description

Heartland Family Service in Papillion, NE seeks entry-level professionals for its trauma-informed program team. The role supports program operations, data collection, and community outreach while providing direct care to clients.

Ideal candidates hold a Bachelor’s in Social Work or related field and have at least two years of direct care experience. Bilingual ability is preferred; drivers license and reliable transportation are required.