Trauma-Informed Housing Case Manager

St Vincent De Paul; Phoenix (AZ); On-site; USD 20,000 - 24,000; Full time

Job summary

St. Vincent de Paul is seeking a dedicated IHC Case Manager in Phoenix to support shelter residents with trauma-informed, strengths-based case management and individualized housing plans.

You will collaborate with residents to access services, remove barriers to permanent housing, and monitor progress toward housing, income, health, and stability goals. A driving license and experience serving vulnerable populations are preferred.

Qualifications

• Bachelor’s degree preferred; High School diploma or GED required.
• 1+ years case management experience (paid or internship) OR 2+ years in human services role.
• Valid driver’s license preferred.

Responsibilities

• Carry a caseload of residents, meeting with each resident at least weekly.
• Complete assessments and individualized service plans to identify needs, strengths, goals, and barriers.
• Monitor and document resident progress toward stabilization, income, and housing goals.
• Maintain timely and accurate records in data systems within 24 hours of interaction.
• Coordinate incident intervention and conflict resolution with staff and security as needed.
• Assist residents in identifying and navigating community resources and housing processes.
• Attend and participate in staff meetings, case conferencing, trainings, and agency events.
• Support volunteers and contribute to SVdP’s Culture of Invitation.

Skills

Communication

Organizational

Teamwork

Advocacy

MS Office

Education

Bachelor’s degree in social work or related field

GED/High School diploma

Tools

Electronic records systems

Job description

St. Vincent de Paul is seeking a dedicated IHC Case Manager in Phoenix to support shelter residents with trauma-informed, strengths-based case management and individualized housing plans.

You will collaborate with residents to access services, remove barriers to permanent housing, and monitor progress toward housing, income, health, and stability goals. A driving license and experience serving vulnerable populations are preferred.