Trauma-Informed Housing Case Manager

St. Vincent De Paul; Phoenix, Northern (AZ, KY); Hybrid; USD 20,000 - 24,000; Full time

Job summary

St. Vincent de Paul in Phoenix, AZ is seeking an IHC Case Manager to support residents of shelter and transitional housing programs. You will provide trauma-informed, strengths-based case management to help residents access services, advocate for needs, and move toward permanent housing.

The role emphasizes open communication, collaboration, and integrity, with responsibilities including developing individualized service plans, maintaining records, and coordinating with staff and volunteers.

Qualifications

• Bachelor’s degree in social work or a related field preferred; HS diploma or GED required.
• Minimum 1+ year in case management or 2+ years in human services.
• Valid driver’s license preferred.
• Experience with trauma-informed and strengths-based approaches.
• Strong communication and organizational skills.

Responsibilities

• Carry a caseload of residents, meeting with each resident at least weekly.
• In collaboration with resident, complete assessments and service plans to identify needs, goals, and barriers.
• Monitor and document resident progress toward stabilization, income, and housing goals.
• Maintain timely records in data systems, within 24 hours of interaction.
• Coordinate incident intervention and conflict resolution with staff and security as needed.

Skills

Case management

Trauma-informed

Strong communication

Organizational skills

Driver's license

Education

Bachelor's degree in social work or related field

High School diploma or GED

Tools

Microsoft Office

Electronic record systems

Job description

St. Vincent de Paul in Phoenix, AZ is seeking an IHC Case Manager to support residents of shelter and transitional housing programs. You will provide trauma-informed, strengths-based case management to help residents access services, advocate for needs, and move toward permanent housing.

The role emphasizes open communication, collaboration, and integrity, with responsibilities including developing individualized service plans, maintaining records, and coordinating with staff and volunteers.