Trauma-Informed Housing Case Manager

RiseMe; Fremont (CA); On-site; USD 34,000 - 52,000; Full time

Job summary

SAVE (Safe Alternatives to Violent Environments) is seeking a Housing Case Manager to support survivors of domestic violence in Alameda County. You will deliver intensive case management, help clients access housing options, and advocate with landlords and agencies to promote housing stability.

The role emphasizes survivor-centered, trauma-informed services, collaboration with a Housing Manager, and flexible work arrangements across in-home, office, mobile, or virtual settings.

Qualifications

• Bachelor's degree or equivalent in social services-related field.
• At least 1 year of case management experience in a social services setting, preferably with trauma-affected populations.
• At least 1 year of experience working directly with domestic violence survivors.
• Understanding of survivor-centered and trauma-informed service models.
• Valid California driver’s license, auto insurance, and reliable vehicle access.
• Flexibility to work evenings and weekends as needed.
• Proficiency in MS Office and Google Suite.
• Must pass a background investigation.

Responsibilities

• Deliver intensive crisis intervention, safety planning, and individualized case management.
• Conduct one-on-one sessions to identify needs, set goals, make referrals, and track progress.
• Assist clients in applying for housing waitlists, affordable housing, and benefits (SSI/SSDI, CalWORKS, CalFresh, VOC).
• Conduct housing assessments and search for suitable units through online platforms and community outreach.
• Provide advocacy with landlords and housing properties on behalf of clients.
• Support clients in enrolling in employment training and educational programs to strengthen economic stability.
• Deliver flexible case management in-home, in-office, mobile, or virtually throughout Alameda County.
• Maintain accurate client files and ensure proper documentation of all services and assistance provided.
• Manage intake across multiple databases; maintain a current directory of community resources.
• Meet regularly with the Housing Manager for supervision and program oversight.

Skills

Case management

Trauma-informed care

Communication skills

Independent work

Education

Bachelor's degree or equivalent in social work, human services, counseling, psychology, criminal justice, or related field

Tools

MS Office

Google Suite

Client tracking databases

Job description

SAVE (Safe Alternatives to Violent Environments) is seeking a Housing Case Manager to support survivors of domestic violence in Alameda County. You will deliver intensive case management, help clients access housing options, and advocate with landlords and agencies to promote housing stability.

The role emphasizes survivor-centered, trauma-informed services, collaboration with a Housing Manager, and flexible work arrangements across in-home, office, mobile, or virtual settings.