Trauma-Informed Homeless Services Case Manager

Upward Transitions, Inc.; Oklahoma City (OK); On-site; USD 22,000 - 28,000; Full time

Job summary

Upward Transitions Homeless Services Case Manager position, based in Oklahoma City, focuses on helping individuals and families who are homeless or at risk, promoting self-sufficiency through trauma-informed, participant-driven case management. Reports to the Community Outreach Program Director and collaborates with local partners.

The role requires a Bachelor’s Degree in social work (or related field) and 2–3 years in social services; strong interviewing, resource navigation, and documentation

Qualifications

• Bachelor’s Degree in social work or related field from an accredited college or university.
• 2–3 years experience in the social service field preferred.

Responsibilities

• Assist clients to identify needs and prioritize first steps to address those needs.
• Provide information about options within social services and resource systems.
• Refer clients to services that meet their needs.
• Advocate for clients to secure needed services and resources.

Skills

Interviewing

Poverty awareness

Resources knowledge

Client behavior management

Cultural sensitivity

Record keeping

Case records tech

Education

Bachelor's degree in social work

Tools

Case management software

Job description

Upward Transitions Homeless Services Case Manager position, based in Oklahoma City, focuses on helping individuals and families who are homeless or at risk, promoting self-sufficiency through trauma-informed, participant-driven case management. Reports to the Community Outreach Program Director and collaborates with local partners.

The role requires a Bachelor’s Degree in social work (or related field) and 2–3 years in social services; strong interviewing, resource navigation, and documentation