Trauma-Informed Empowerment Case Manager

House of Hope; Waterloo (IA); On-site; USD 30,000 - 40,000; Full time

Job summary

A community support organization in Waterloo is seeking an Empowerment Specialist to assist individuals in their personal growth and stability. This role emphasizes developing personalized action plans and connecting participants to essential resources. The ideal candidate will have a BA in human services and experience with self-sufficiency services. The position offers full-time hours in a supportive team environment.

Qualifications

• One year of professional experience providing services specifically to gaining self-sufficiency required.
• Must possess flexibility as well as understand healthy boundaries.
• Must be able to work independently as well as part of a team.

Responsibilities

• Build trusting relationships with individuals through empathy and active listening.
• Connect individuals to appropriate community resources and services.
• Conduct intake processes by screening applicants and supporting admissions.

Skills

Empathy

Active listening

Flexibility

Independence

Knowledge of community resources

Education

BA in human services or equivalent experience

Tools

Windows

Microsoft programs

Outlook

Job description

A community support organization in Waterloo is seeking an Empowerment Specialist to assist individuals in their personal growth and stability. This role emphasizes developing personalized action plans and connecting participants to essential resources. The ideal candidate will have a BA in human services and experience with self-sufficiency services. The position offers full-time hours in a supportive team environment.