Trauma-Informed Crisis Shelter Advocate – Part-Time Nights

Hope & Healing Survivor Resource Center; Medina (OH); On-site; USD 21,000 - 34,000; Part time

Job summary

Hope & Healing Survivor Resource Center in Medina, OH is seeking a part-time Domestic Violence Shelter Crisis Intervention Specialist to provide trauma-informed support to survivors living in the shelter during night shifts. Responsibilities include crisis intervention, advocacy, hotline responses, shelter intakes, safety planning, and coordination with partner agencies.

A high school diploma and a valid Ohio driver’s license are required.

Qualifications

• High school diploma or equivalent required; CPR, First Aid, AED, Narcan certifications preferred.
• At least 1 year of experience with survivors of trauma, mental health, or addiction preferred.
• Valid Ohio driver’s license and ability to pass background checks (OBI and FBI).

Responsibilities

• Provide confidential, trauma-informed support to survivors, including crisis intervention, advocacy, hotline responses, shelter intakes, referrals, safety planning, and follow-up care.
• Assist with shelter operations, including shelter coverage, safety, transportation, conflict resolution, cleaning/food prep, and survivor engagement.
• Complete timely and accurate documentation in accordance with agency policy.
• Collaborate with agencies to secure services and support case managers and staff in survivor plans.
• Participate in professional development and community representation.
• Adhere to Service Excellence standards and agency policies and required regulations.
• Other duties as assigned.

Skills

Crisis intervention

Trauma-informed care

Advocacy

Shelter operations

Documentation

Communication

Education

High school diploma or equivalent

CPR / First Aid / AED / Narcan certifications preferred

Tools

Microsoft Word

Excel

Job description

Hope & Healing Survivor Resource Center in Medina, OH is seeking a part-time Domestic Violence Shelter Crisis Intervention Specialist to provide trauma-informed support to survivors living in the shelter during night shifts. Responsibilities include crisis intervention, advocacy, hotline responses, shelter intakes, safety planning, and coordination with partner agencies.

A high school diploma and a valid Ohio driver’s license are required.