Overnight Trauma-Informed Crisis Counselor (Shelter)

Hope & Healing Survivor Resource Center; Medina (OH); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Job summary

Hope & Healing Survivor Resource Center in Medina, OH seeks an overnight Crisis Intervention Specialist to provide confidential, trauma-informed support to survivors of domestic violence, sexual assault, and trafficking. Responsibilities include crisis intervention, advocacy, shelter intake, safety planning, referrals, and follow-up care.

The role requires a high school diploma (or equivalent) with CPR/First Aid/AED/Narcan certifications preferred, and at least 1 year of trauma survivor

Qualifications

• Requires high school diploma or equivalent; CPR/First Aid/AED/Narcan certifications preferred.
• At least 1 year of experience with survivors of trauma, mental health, or addiction preferred.
• Valid Ohio driver’s license and insurability; ability to pass background checks.

Responsibilities

• Provide confidential, trauma-informed support to survivors, including crisis intervention, advocacy, hotline responses, shelter intakes, referrals, safety planning, and follow-up care.
• Assist with shelter operations, including shelter coverage, safety, transportation, conflict resolution, cleaning/food prep, workshops on self-sufficiency, and daily survivor engagement.
• Complete timely and accurate documentation in accordance with agency policy.
• Collaborate with agencies to secure services for survivors and support case managers and staff in individualized survivor plans.
• Participate in professional development and community representation.
• Adhere to Service Excellence standards and agency policies and procedures.

Skills

Trauma-informed care

Crisis intervention

Interpersonal communication

Safety planning

Education

High school diploma or equivalent

CPR/First Aid/AED/Narcan certifications preferred

Tools

Microsoft Word

Excel

Job description

Hope & Healing Survivor Resource Center in Medina, OH seeks an overnight Crisis Intervention Specialist to provide confidential, trauma-informed support to survivors of domestic violence, sexual assault, and trafficking. Responsibilities include crisis intervention, advocacy, shelter intake, safety planning, referrals, and follow-up care.

The role requires a high school diploma (or equivalent) with CPR/First Aid/AED/Narcan certifications preferred, and at least 1 year of trauma survivor