Trauma-Informed Community Support Specialist

Heartland Family Service; Omaha (NE); On-site; USD 42,000 - 56,000; Full time

Job summary

Heartland Family Service in Omaha seeks a Community Support Specialist to provide recovery-focused, trauma-informed case management to adults with severe mental illness. Services occur mainly in home and community settings, with office-based visits when appropriate, emphasizing autonomy, wellness, and community participation.

The role requires coordination across behavioral health and social supports, developing individualized plans, timely documentation, and strong collaboration with treatment

Qualifications

• Bachelor’s degree in human services field or two years of coursework in a human services field and/or two years of experience/training and/or two years of lived recovery experience with demonstrated competencies working with individuals living with behavioral health conditions.
• Three years’ experience working with adults living with mental illness.
• Valid Driver’s License and acceptable driving record.
• Ability to travel regularly within the community.

Responsibilities

• Establish and maintain rapport with clients to provide a supportive, trauma-informed, person-centered relationship.
• Engage individuals with high service needs, including those who may be difficult to reach.
• Complete strengths-based assessments and support development of individualized treatment and recovery goals.
• Develop individualized treatment plans within required timeframes; provide ongoing monitoring and updates every 90 days.
• Coordinate referrals and support clients in accessing healthcare, behavioral health, housing, education, employment, transportation, and social supports.
• Monitor overall functioning and wellness to identify needs, barriers, or risks and coordinate timely supports.

Skills

Case management

Communication skills

Travel readiness

Trauma-informed approach

Education

Bachelor’s degree in human services field

Two years coursework in human services

Tools

MS Word

MS Excel

Job description

Heartland Family Service in Omaha seeks a Community Support Specialist to provide recovery-focused, trauma-informed case management to adults with severe mental illness. Services occur mainly in home and community settings, with office-based visits when appropriate, emphasizing autonomy, wellness, and community participation.

The role requires coordination across behavioral health and social supports, developing individualized plans, timely documentation, and strong collaboration with treatment