Trauma-Informed Community Engagement Specialist

The Salvation Army; Philadelphia (Philadelphia County); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Paid time off including holidays

Employer funded Pension Plan

Health care coverage

Tuition Remittance Program

Eligibility for loan forgiveness program

Job summary

A community service organization is seeking a NDNH Community Engagement Specialist in Philadelphia. This role involves ensuring a safe environment for residents and includes responsibilities like monitoring house rules and assisting new residents. Candidates should have a High School diploma and experience in social services or customer service. The position offers full-time and part-time schedules, compassionate teamwork, and a mission-driven workplace with numerous benefits.

Qualifications

• Prior residential, social service, or customer service work experience.
• Must provide proof of training on recognizing and reporting child abuse within 30 days of employment.
• Meets the PA Act 153 Child Protection Clearances.

Responsibilities

• Ensure a safe and welcoming environment for residents.
• Perform house and room checks and assist new residents.
• Prepare end-of-shift home reports and manage sign-in logs.
• Respond to emergencies and support residents' needs.
• Communicate effectively with the house manager and staff.

Skills

Customer service

Communication skills

Emergency response

Trauma-informed care

Microsoft Word

Microsoft Excel

Education

High School Diploma or GED

Job description

A community service organization is seeking a NDNH Community Engagement Specialist in Philadelphia. This role involves ensuring a safe environment for residents and includes responsibilities like monitoring house rules and assisting new residents. Candidates should have a High School diploma and experience in social services or customer service. The position offers full-time and part-time schedules, compassionate teamwork, and a mission-driven workplace with numerous benefits.