Trauma-Informed Engagement & Crisis Support Specialist

CROSSROADS RHODE ISLAND; Providence (RI); On-site; USD 35,000 - 50,000; Part time

Job summary

A community-focused organization in Rhode Island is seeking a dedicated individual for the position that engages clients in need and coordinates crisis responses. The ideal candidate will have an Associate degree in Human Services or equivalent experience, along with at least one year in advocacy or case management. Responsibilities include providing guidance to staff to ensure a safe and trauma-informed environment. This role requires strong engagement skills and the ability to work in a fast-paced setting.

Qualifications

• At least 1 year of experience in Human Services field such as advocacy or case management.
• Must successfully complete Non-Violent Crisis Intervention training.

Responsibilities

• Engages with clients in Front Lobby and Community Room.
• Coordinates response to clients in crisis.
• Provides guidance to Front Desk Reception staff.

Skills

Engagement and assessment skills

Team player

Problem-solving skills

Knowledge of Harm Reduction

Proficient with Microsoft Office

Education

Associate degree in Human Services or equivalent experience

Job description

A community-focused organization in Rhode Island is seeking a dedicated individual for the position that engages clients in need and coordinates crisis responses. The ideal candidate will have an Associate degree in Human Services or equivalent experience, along with at least one year in advocacy or case management. Responsibilities include providing guidance to staff to ensure a safe and trauma-informed environment. This role requires strong engagement skills and the ability to work in a fast-paced setting.