Trauma-Informed Community Case Manager

YWCA of St. Joseph; Saint Joseph (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

YWCA of St. Joseph is seeking a Community Case Manager to provide trauma-informed support to survivors of sexual violence and domestic assault, aiming to reduce trauma impact and increase access to resources.

You will develop outreach, build community partnerships, coordinate hospital advocacy, maintain records, and participate in staff trainings, with a 40-hour schedule and flexibility to meet guests' needs.

Qualifications

• Bachelor’s degree in human services field or equivalent education and/or experience.
• Knowledge of domestic & sexual violence dynamics preferred.
• Knowledge of community resources preferred.
• Excellent interpersonal and communication skills.
• Ability to maintain confidentiality.
• Ability to effectively engage and build relationships with diverse populations.
• Access to private transportation, valid driver’s license with insurance complying with minimum agency standards.
• Must be able to pass State Child Abuse/Neglect screening & Criminal Background Check.

Responsibilities

• Assess community needs: Develop and enhance programming to meet those needs.
• Develop and implement outreach strategies to engage survivors of domestic/sexual violence. Coordinate awareness month outreach activities.
• Network and develop collaborative relationships with key community partners, including training and resources.
• Provide appropriate trauma-informed, guests centered advocacy and case management services in accordance with MOCADSV Service Standards.
• Provide emotional support, crisis intervention, advocacy, safety planning, education/information, referrals, resources, follow up support to survivors of domestic/sexual violence, assist with ex-parte’s and facilitate support groups.
• Complete requirements to provide hospital advocacy services at Mosaic’s Emergency Department and provide services, as assigned.
• Engage in systems advocacy with local hospital/medical, law enforcement, and/or the court system for purposes of improving community response.
• Maintains accurate and timely records of services and service statistics and communicates as needed with internal and external resources.
• Coordinates with organization outreach related to Marketing and Communications, including social media calendar, information, and media interviews.
• Attend staff meetings and trainings as required and/or assigned.
• Commitment to the YWCA mission of Eliminating Racism and Empowering Women.
• Other related duties as required and/or assigned.

Skills

Interpersonal skills

Communication skills

Confidentiality

Relationship-building

Education

Bachelor’s degree in human services or equivalent

Job description

YWCA of St. Joseph is seeking a Community Case Manager to provide trauma-informed support to survivors of sexual violence and domestic assault, aiming to reduce trauma impact and increase access to resources.

You will develop outreach, build community partnerships, coordinate hospital advocacy, maintain records, and participate in staff trainings, with a 40-hour schedule and flexibility to meet guests' needs.