Trauma-Informed Client Services & Admin Assistant

HCRS; Brattleboro (VT); On-site; USD 65,904,000 - 68,770,000; Full time

Benefits offered by this job

4 weeks PTO (pro-rated)

12 sick days

9 holidays per year

Job summary

HCRS is hiring a Program Assistant to provide essential administrative, operational, and client support for HealthWorks ACT in Brattleboro, VT. The role includes front-desk duties, records management, and coordination of staff and client schedules.

You will assist clinical staff with administrative tasks and occasional specimen collection within scope of training, while upholding confidentiality and trauma-informed care standards.

Qualifications

• Associate degree preferred; high school diploma required.
• Experience in administrative, medical office, behavioral health, or community health settings advised.
• Experience with client-facing customer service preferred.

Responsibilities

• Serve as front-line contact for clients, families, partners and visitors.
• Greet clients, maintain trauma-informed, welcoming environment.
• Schedule appointments, check-in/check-out, and handle forms.
• Maintain confidential client records and update systems.
• Support clinical staff with administrative and med-related tasks.

Skills

Organizational skills

Time management

Interpersonal skills

Communication skills

Electronic health records

Confidentiality

Attention to detail

Teamwork

Independent work

Education

Associate degree

High school diploma

Tools

Office software (MS Office)

EHR software

Job description

HCRS is hiring a Program Assistant to provide essential administrative, operational, and client support for HealthWorks ACT in Brattleboro, VT. The role includes front-desk duties, records management, and coordination of staff and client schedules.

You will assist clinical staff with administrative tasks and occasional specimen collection within scope of training, while upholding confidentiality and trauma-informed care standards.